Customer Support Specialist (English/Launching Account)

Company Description

Teleperformance EG is a multinational French company. We exist in more than 80 countries around the world, and we are the first contact center to open in Egypt in 2007. Our projects serve different industries/Sectors like Travel & Tourism, Technology & Consumer Electronics and Telecommunications.

Role Description

This is a full-time on-site role for a Customer Service Representative at Teleperformance EG in Cairo, Egypt. The role involves handling customer inquiries, resolving issues, and providing excellent service to ensure customer satisfaction.

Qualifications

Grads & UGs are welcome to apply

Proficiency in English [B1+/B2]

Cairo/Giza residents are preferable

Excellent communication and interpersonal skills

Strong problem-solving skills

Customer-oriented mindset and a positive attitude

Previous experience in customer service is a plus

Min Age: 18yo

Benefits

Very attractive salary KPIs in euro equivalent

Launching project (wave 0)

Increasing on basic salary after [6Months]

Social & Medical insurance [400k/Year]

Career path and easy promotions

Unlimited Bonuses based on performance

Flexibility for internal transfer

Transportation provided

Paid training

2 days off

Gym access

Discounts in many stores

VPN line

Location

New Cairo