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Future Group Language Solutions

Customs & Importing Team Lead (F&B/FMCG)

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Job Description

Job Scope:

To lead and manage all import and customs clearance activities, ensuring full compliance with Egyptian customs regulations while maintaining speed, accuracy, and cost efficiency in the clearance of goods particularly within a fast-paced manufacturing environment.

Key Responsibilities:

1. Customs Operations Management

  • Lead and supervise daily import and customs clearance operations.
  • Oversee the preparation and submission of customs declarations and import documentation.
  • Ensure full compliance with Egyptian Customs regulations, NFSA requirements, and Nafeza/ACID procedures.
  • Monitor shipment clearance timelines to ensure release within free time and avoid demurrage or storage penalties.
  • Manage customs duties, taxes, drawback processes, and refund cycles.

2. Compliance & Risk Control

  • Ensure accurate HS Code classification according to Egyptian Customs Tariff regulations.
  • Review and validate shipping documents to prevent compliance risks and documentation errors.
  • Resolve customs disputes related to valuation, classification, or documentation discrepancies.
  • Maintain strong relationships with customs brokers, authorities, NFSA, and Nafeza.
  • Ensure avoidance of fines, penalties, and operational delays due to regulatory non-compliance.

3. Process Optimization & Performance Monitoring

  • Analyze customs data to identify cost-saving opportunities and process improvements.
  • Standardize documentation workflows and customs clearance procedures.
  • Implement and optimize digital platforms such as Nafeza and CargoX.
  • Track KPIs related to clearance lead time, compliance accuracy, and cost control.
  • Support digital transformation initiatives within logistics and supply chain operations.

4. Team Leadership & Cross-Functional Collaboration

  • Lead, coach, and develop the Customs & Import team.
  • Conduct performance evaluations and support team development in coordination with HR.
  • Collaborate with Logistics, Warehouse, Finance, Procurement, and Quality teams to ensure smooth operations.
  • Provide internal guidance on customs regulations and trade compliance requirements.
  • Ensure effective communication between internal stakeholders and external authorities.

Qualifications:


  • Bachelor's degree in Business Administration, Logistics, Supply Chain, or related field.
  • Minimum 5+ years of experience in Import & Customs Clearance.
  • Proven experience in a supervisory or Team Lead role.
  • Experience in food manufacturing or FMCG is highly preferred.
  • Strong knowledge of Egyptian customs regulations and trade compliance frameworks.

Technical Skills:


  • Solid understanding of Egyptian Customs Tariff and HS Codes (food ingredients preferred).
  • Hands-on experience with Nafeza, CargoX, and ACID systems.
  • SAP experience is a must.
  • Strong reporting and analytical skills.
  • Advanced Microsoft Excel proficiency.

Core Competencies:


  • Excellent communication skills in English and Arabic.
  • Strong leadership and decision-making abilities.
  • High level of accountability and ownership.
  • Strong attention to detail and compliance orientation.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Strong negotiation and problem-solving skills.

Work Conditions:


Location: 6th of October City 4th Industrial Zone

Working Days: Sunday to Thursday

Working Hours: 08:00 AM 04:00 PM

Why Join

This is an opportunity to grow your leadership career within our client, a globally recognized organization that values innovation, sustainability, and operational excellence. You will play a critical role in ensuring seamless international trade operations at the 6th of October site while working within a structured, high-performance manufacturing environment.

Benefits:

  • Competitive compensation package
  • End of Year Bonus
  • Transportation provided
  • Family Medical Insurance
  • Career development within a global organization
  • Exposure to international best practices in supply chain and compliance






More Info

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Job ID: 143927611