Key accountabilities and Responsibilities:
- Microsoft Dynamics 365 Finance and Operations (D365 F&O) Functional consultant.
- Microsoft Dynamics 365 Finance and Operations (D365 F&O) module user support and user
training.
- As a D365 F&O functional consultant, you will work closely with both QT PM and Vendor to
define requirements, perform fit gap analysis, define, and document business processes, and
train and support business users.
- You will be working with our business users team and stakeholders to achieve business
objectives through innovative solutions that align people, processes, and technology in F&O
project implementations.
Responsibilities:
- Resource will be reporting to QT PM and will be responsible to execute any tasks given by QT
PM.
- Support to internal and external users for all IT application. Primarily for Microsoft D-365 ERP
- Resource should be capable of doing Techno-functional tasks for mainly Finance and
Procurement modules additional HR modules added advantage.
- Resources should be working from 8:00am to 4:00pm, Qatar time or shift given by QT IT
manager.
- Provide onsite English techno functional support to users - internal and external.
- Utilize QT ticketing system.
- Create ticket in case user report by Email/Walk-in.
- Update detailed resolution for each ticket.
- Update root cause for each ticket
- Build the needed Knowledgebase.
- Implement minor changes in the system.
- Need to work closely with QT IT team & business team.
- Eliminate repeated incidents resulting from any customization by applying appropriate bug
fixes/enhancement to the application.
- Proactively detects and resolves incidents and problems.
- Please ensure you have uploaded all relevant supporting documents, including your educational certificates and any additional documents such as training or professional certifications. Failure to upload these documents may result in disqualification of your application. ****
