Summary
The Data and Equipment Telematics Analyst is responsible for managing, capturing, and analysing all
telematics and equipment-related data within the fleet. This role ensures accurate reporting, timely
identification of equipment issues, and effective coordination with technicians, suppliers, and internal
teams. The analyst plays a key role in monitoring equipment performance, optimising service
schedules, and supporting operational efficiency.
Key Responsibilities
- Data Management & Analysis:
- Capture, validate, and enter all telematics and equipment data received from various systems
- and sources.
- Evaluate daily operational data to identify trends, anomalies, or irregularities.
- Maintain accurate digital records and ensure data integrity across platforms.
- Generate routine and ad-hoc data reports for management and operations teams.
- Telematics Monitoring & Coordination
- Monitor equipment hours, utilisation, and performance through telematics systems.
- Identify fault codes, alarms, and error notifications and report them promptly to the relevant technicians or supervisors.
- Track equipment due for servicing and coordinate with the responsible servicing supervisor for timely action.
- Telematics Installation Planning
- Organise and plan new telematics installations for incoming or existing equipment.
- Coordinate with the Service and Workshop teams to schedule installation activities.
- Ensure installations comply with company standards and supplier requirements.
- Supplier & Service Coordination
- Liaise with telematics suppliers regarding technical issues, downtime, and online service interruptions.
- Follow up on unresolved system errors, inaccurate readings, or portal malfunctions.
- Work with vendors to optimise the performance and reliability of telematics systems.
- Operational Reporting
- Prepare daily, weekly, and monthly reports on equipment status, health, performance, and utilisation.
- Highlight equipment requiring urgent attention due to fault codes, service hours, or operational concerns.
- Assist in building dashboards and data summaries to support business decisions.
- Continuous Improvement
- Recommend improvements to data-capturing processes, reporting formats, and telematics workflows.
- Support initiatives aimed at enhancing accuracy, equipment uptime, and operational efficiency.
Key Skills & Competencies
- Strong analytical and data interpretation skills.
- Excellent attention to detail and accuracy in data entry.
- Good communication and coordination abilities.
- Proficiency in Excel, Google Sheets, and digital reporting tools.
- Familiarity with telematics platforms (e.g., JLG ClearSky, Genie LiftConnect, Trackunit, etc.) is an advantage.
- Ability to prioritise tasks and work under time-sensitive conditions.
- Technical understanding of equipment servicing is an added benefit.
Qualifications & Experience
- Diploma or Bachelor's degree in Engineering, IT, Data Analysis, or related field (preferred but not mandatory).
- Previous experience in telematics, equipment monitoring, or data analysis is an advantage.
- Experience in the construction or equipment rental industry is beneficial.
