Data Operations Specialist
Location: Remote / Nearshore
Employment Type: Full-time
Language: Business-fluent English
About the Role
We are looking for a Data Operations Specialist to support recurring product data, pricing, and bill-of-materials operations across PIM and ERP systems.
This is a hands-on operational role focused on data transformation, Excel-based processing, system uploads, data validation, first-level error handling, and workflow monitoring. You will work closely with internal teams and external vendors to ensure product and commercial data is processed accurately and on time.
Key Responsibilities
- Prepare and execute purchase and sales price uploads in ERP systems based on Excel files and workflow triggers.
- Transform product data into ERP-compatible upload files, including Bill of Materials (BOM) data.
- Manage recurring data imports, exports, uploads, and validation processes.
- Monitor integrations between ERP and PIM systems and scheduled data exports.
- Investigate first-level processing errors, take corrective action based on defined procedures, and escalate technical issues when necessary.
- Manage the onboarding of vendor product data, including requesting data templates, reviewing submissions, and preparing upload files.
- Upload and perform basic editing of product images within the PIM system.
- Monitor workflow dashboards and proactively follow up with relevant teams regarding delays, incomplete tasks, and operational bottlenecks.
- Ensure high levels of data accuracy, consistency, and completeness across systems.
Requirements
- 3–5 years of professional experience in Data Operations, Master Data Management, ERP/PIM Administration, Product Data Management, E-commerce Catalogue Operations, or a comparable data-focused back-office environment.
- At least 2 years of hands-on experience independently managing recurring data-processing activities such as data transformation, imports/exports, system uploads, validation, and error handling.
- Advanced Excel skills and strong experience working with structured data files.
- Experience working with ERP and/or Product Information Management (PIM) systems.
- Experience with Microsoft Dynamics NAV / Navision and Akeneo is a strong advantage.
- Initial hands-on experience with data-processing automation.
- Strong analytical and problem-solving skills.
- High attention to detail and a structured approach to operational processes.
- Ability to identify issues, coordinate solutions, and independently manage operational processes.
- Clear and professional communication skills when working with vendors and cross-functional teams.
- Proactive mindset with a strong sense of ownership and accountability.
- Business-fluent English.
Ideal Background
Candidates with backgrounds such as Data Operations Specialist, Master Data Specialist, Product Data Specialist, PIM/ERP Specialist, E-commerce Catalogue Specialist, or Master Data Analyst may be particularly well suited to this position.
