DC Quality Control Manager

Job Purpose :

Quality Control Manager ensures the QC Inspectors team applies the Quality SOP & Standards to inbound and outbound deliveries Compliance to local (SASO/ SFDA/) and international quality and food safety standards.

Key Accountabilities:

- Oversee the implementation of Quality Control (QC) standards and SOPs for inbound and outbound operations to ensure compliance with SASO, SFDA, and international food safety requirements.

- Manage the receiving inspection process for Fresh and FMCG products to verify conformity with agreed product specifications and ensure accurate acceptance or rejection decisions.

• Supervise the documentation and reporting of supplier and product conformance across all categories to maintain regulatory compliance and enable full product traceability.

• Coordinate and enforce food alert, recall, and destructive sampling procedures to mitigate potential food safety risks and safeguard product integrity within the Distribution Center.

• Lead the inspection and evaluation of near-expiry or deteriorating stock to align corrective actions with inventory, commercial, and supplier teams for effective product management.

• Conduct annual quality and hygiene audits within the Distribution Center to assess compliance with standards and drive corrective and preventive action plans.

• Develop and implement training programs for QC Inspectors and DC staff to enhance awareness, technical capability, and adherence to quality and hygiene procedures.

• Analyze and report quality performance metrics including supplier rejection rates and audit outcomes to identify improvement areas and support continuous operational excellence.

• Maintain and monitor documentation systems for all QC activities to ensure readiness for audits and compliance with internal and external regulatory standards.

• Support and coordinate pest control and hygiene programs within DC operations to sustain a safe and compliant working environment.

Skills:

Qualification:

Bachelor degree or Diploma in Microbiology, Agricultural Engineering, Biology.

Experiences:

3- 5 years of experience with (3) years experience in quality control management related position.

Key Competencies:

• Job holder must be familiar with QA regulations set by Corporate QA Team.

• Possess sound knowledge & experience about Food Items – especially Produce, Meat, Bakery, Deli & Fishery.

• Possess good level of spoken & written English & Arabic language

• He should have basic knowledge in JDA and WMS.

• Technically know the banana ripening and other fruits ripening techniques.

• He should possess the knowledge about chemicals, sanitizers used at the warehouse level.

• Knowledge about the standards and testing