The Delivery Lead – Internet Banking is responsible for end-to-end delivery of internet banking platforms, ensuring timely, high-quality releases aligned with business objectives. This role bridges business, technology, and operations teams to deliver secure, scalable, and customer-centric digital banking solutions.
Key Responsibilities:
Lead end-to-end delivery of Internet Banking projects and enhancements.
Manage delivery plans, timelines, budgets, and resource allocation.
Act as the primary point of contact between business stakeholders, IT teams, vendors, and operations.
Ensure adherence to Agile / Scrum or Waterfall delivery methodologies as applicable.
Oversee requirements gathering, solution design, development, testing, UAT, and production release.
Manage risks, dependencies, and issues, ensuring timely resolution.
Ensure compliance with banking regulations, security standards, and internal policies.
Drive continuous improvement in delivery processes and platform performance.
Monitor post-production performance and manage incident resolution and enhancements.
Prepare and present delivery status reports to senior management.
Stakeholder & Vendor Management:
Coordinate with internal teams (Channels, Security, Architecture, Compliance, Operations).
Manage third-party vendors and ensure delivery against SLAs.
Support business users during UAT and go-live phases.
Technical & Functional Skills:
Strong understanding of Internet Banking platforms and digital banking channels.
Experience in OBDX
Experience with APIs, middleware, integrations, and core banking systems.
Familiarity with cloud platforms and DevOps practices is an advantage.
Required Qualifications & Experience:
Bachelor's degree in Engineering, Computer Science, or related field.
15–20+ years of experience in IT / Digital Banking delivery.
Proven experience delivering Internet Banking or Digital Channel projects.
Strong knowledge of Agile and SDLC methodologies.
Experience working in UAE banking or financial services is mandatory.
Key Competencies:
Strong leadership and communication skills.
Excellent stakeholder management and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced environment.
Customer-focused mindset with attention to detail.
