Desktop Engineer

Salary: up to SGD 2450 (Direct contract)

1 yr renewable contract

Salary: Around 2300- 2450 SGD + 1 month performance bonus

Work location: Singapore

Role: Desktop engineer (School environment)

Timing: 7:30 to 4:30 pm 

Desktop engineer

Key Responsibilities:

• Provide first-level technical support for desktop computing environment, including hardware, software, and peripherals troubleshooting

• Follow and execute Standard Operating Procedures (SOPs) for various technical support scenarios and change management processes

• Maintain detailed documentation of all support activities, incidents, and resolutions on designated platforms

• Handle user requests and incidents through email communication, ensuring proper tracking and timely updates

• Support end-user computing device (EUCD) compliance and management, including asset tracking and security policies

• Process administrative paperwork for IT equipment deployment, replacement, and disposal

• Generate regular reports on support metrics and incident resolution status

Required Skills:

• Minimum SPM qualification

• Strong technical knowledge of Windows operating systems and Microsoft Office suite

• Experience with IT service management tools and ticketing systems

• Excellent documentation and administrative skills

• Ability to work independently and follow established procedures

• Basic understanding of IT security practices and compliance requirements

Best regards,

Kshama Warange

EA License Number: 23C2060 | EA Registration ID: R26161060

Quess Selection & Services, Singapore

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This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to Quesscorp Singapore's PDPA and e2i's PDPA.