DevOps Engineer

NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.

As a Senior / Cloud DevSecOps Engineer, your responsibilities will lie within the development and management of key components of the cloud infrastructure supporting our services, ensuring and improving availability and reliability of the infrastructure. You will be working within a DevSecOps driven team, which manages the customer cloud environment encompassing hundreds of servers and multiple implementations of cloud services in the form of SaaS, PaaS and IaaS, by supporting the team and infrastructure with strong up-to-date technical and hands-on knowledge of cloud technologies and configuration of the cloud environment. You will be expected to maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices.

What will you do:

• Setup, testing, implementation and maintenance of technologies on cloud environments (AWS)
• Setup, testing and integration of CI/CD tools
• Architecting and development of solutions to meet project requirements
• Working in an agile, cross-functional team, actively engaging to support the success of the team
• Solving complex technical problems individually and as a team
• Review and improve work processes based on best practices in industry, specific to service support operations for client IT Cloud infrastructure
• Documentation of new processes
• Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices
• Demonstrate hands-on knowledge of DevSecOps to Infrastructure as Code (IaC) development and deployment in project deliveries
• Operate, manage and support the IT infrastructure and services implemented to meet prescribed service levels by the client
• Review and improve work processes based on best practices in industry, specific to service support operations for client IT Cloud infrastructure
• Ensure that project implementation and operations are aligned to client technology standards and policies
• Provide AWS maintenance support for production system (eg. monitoring, tuning, patches updates/upgrades)
• Reduction of time required for production through skills in AWS Cloud Formation technique to deploy automation infrastructure
• Knowledge of AMI, ASG development and maintenance
• Improvement of resources and working on resource tagging for designating costs and comprehensive planning for budgeting, reporting, and governance.

The ideal candidate should possess:

• Diploma / Degree in Computer Science, Computer or Software Engineering or Information Technology or related disciplines
• Minimum 1 to 3 years of relevant IT experience
• Possess current hands-on working experience with technologies involving CI/CD development (scripting such as Python, Ansible), Infrastructure automation using IaC such as Terraform, CloudFormation, cloud services on AWS to drive DevSecOps.
• Experience in setting up, utilisation and optimisation of CI/CD pipelines, scripting and automated testing
• Experience in coding or scripting languages such as Bash, Powershell, Perl, Python, etc.
• Experience in setup and configuration of OS and services via scripting will be an added advantage
• Knowledge of cloud concepts, services, technologies and architecting
• Experience in utilisation, management and integration of software development and collaboration tools such as Git, Maven, Gradle and Bamboo, Jenkins
• Excellent problem-solving and analytical skills
• Able to communicate (written and spoken) with clarity and effectively to customer and be able to position to stakeholders as a trusted team member
• Possess an approachable attitude towards team members
• Adaptable towards changes
• Be a good cordial team player with an ability to work in a cross-functional setting besides being an individual contributor

Good to have:

• Experience in building cloud native applications eg. using Python, Node.js
• In-depth knowledge of networking on the cloud
• Technical qualifications related to Cloud (AWS/Azure)