Job Title: Functional Consultant Digital Transformation
Location: Dubai, UAE
Job Summary
We are looking for a skilled Functional Consultant with 6-7 years of experience to join our digital transformation team. The Functional Consultant will play a crucial role in solutioning and implementing a smart parks solutions using cutting-edge technologies. The ideal candidate will be responsible for understanding business requirements, designing functional solutions, and ensuring the successful implementation of various digital components, including consumer-facing websites and apps, content and ticket management systems, kiosks, POS machines, and more.
Key Responsibilities
Requirement Analysis:
- Collaborate with stakeholders to gather and document business requirements.
- Conduct detailed analysis to understand the needs and objectives of the park transformation project.
- Translate business requirements into functional specifications for digital solutions.
Solution Design
- Design functional solutions that align with the project goals and stakeholder requirements.
- Develop process flow diagrams, use cases, and user stories to illustrate solution functionalities.
- Ensure that the design integrates seamlessly with existing systems and infrastructure.
Implementation And Testing
- Work closely with technical teams to oversee the implementation of functional solutions.
- Develop and execute test plans to ensure the solutions meet the specified requirements and quality standards.
- Conduct user acceptance testing (UAT) and gather feedback for continuous improvement.
Stakeholder Engagement
- Serve as a liaison between business stakeholders and technical teams to ensure clear communication and alignment.
- Facilitate workshops and meetings to gather requirements, present solutions, and address any concerns.
- Provide training and support to end-users to ensure successful adoption of new systems and processes.
Documentation And Reporting
- Create comprehensive documentation for functional specifications, process flows, and user guides.
- Prepare regular status reports and updates for project stakeholders.
- Maintain accurate records of project progress, issues, and resolutions.
Project Specific Responsibilities
- Define and document requirements for consumer-facing websites and mobile applications.
- Develop functional specifications for content management systems and ticket management systems.
- Design workflows for the deployment of kiosks, POS machines, ticket redemption stations, and barrier gates.
- Create functional requirements for parking management solutions, including barrier gates control, capacity management, and order management.
- Develop processes for venue booking, show booking, chalet booking, merchandise sales, event promotion, marketing campaigns, and B2B sales.
Qualifications
- Bachelor's degree in Information Technology, Business Administration, or a related field.
- 7+ years of experience as a Functional Consultant or Business Analyst, preferably in the digital transformation, smart city, or tourism sectors.
- Strong understanding of digital technologies and their application in creating smart environments.
- Excellent analytical, problem-solving, and communication skills.
- Ability to translate business requirements into functional specifications and technical requirements.
- Experience with project management methodologies and software tools.
Preferred Skills
- Experience with Agile and Scrum methodologies.
- Knowledge of web and mobile application development.
- Familiarity with content management systems, ticket management systems, and parking management solutions.
- Understanding of smart park technologies, IoT, and automated access control systems.
