Direct Sales Agent

Company Description MetLife has been serving the Middle East and North Africa region for nearly 65 years, and has operated in Egypt for over 23 years, providing smart financial solutions for everyday needs. As the first life insurance company in the Egyptian market, MetLife Egypt offers life, accident, and health insurance, retirement planning, and wealth management solutions to more than one million customers. The company has a strong track record of designing and distributing insurance plans that help individuals and businesses protect their futures. MetLife Egypt is committed to offering reliable guidance to support customers in meeting their financial goals and navigating changing life circumstances.
Role Description The Direct Sales Agent role at MetLife Egypt is a full-time, on-site position based in Cairo. The Direct Sales Agent is responsible for promoting and selling MetLife's insurance and financial solutions to prospective and existing customers through face-to-face meetings, phone calls, and follow-ups. Daily activities include identifying and contacting potential clients, assessing customer needs, presenting suitable products, and explaining policy features and benefits in clear, accessible terms. The role also involves providing ongoing customer service, handling inquiries, assisting with application and documentation processes, and maintaining accurate records in compliance with company standards. Direct Sales Agents collaborate with internal teams, meet individual and team sales targets, and participate in training and development activities to stay informed about products, market trends, and regulatory requirements.
Qualifications

• Strong interpersonal skills and the ability to build trust-based relationships with diverse customers.
• Clear and confident communication skills, including active listening and effective presentation abilities.
• Customer service orientation, with a focus on responsiveness, problem-solving, and long-term client support.
• Basic understanding of finance and financial products, with the ability to learn and explain insurance and retirement solutions.
• Sales skills, including prospecting, negotiation, closing, and working toward defined sales targets.
• Motivation to work in a performance-driven environment, with resilience and persistence in pursuing new business.
• Ability to work on-site in Cairo and manage field visits and client meetings as required.
• Previous experience in insurance, banking, or financial services sales is an advantage.
• Relevant diploma or bachelor's degree in business, finance, marketing, or a related field is preferred.
• Proficiency in commonly used office and CRM tools is beneficial.