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Director - Food & Beverage
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Director - Food & Beverage
Propel ConsultThis job is no longer accepting applications
Job Description
Job Description :
Company
Our client is a well-known Luxury lounge for an Aviation company. The company has more than 600 employees in a vast number of divisions and departments. They are currently looking for a Director - Food & Beverage to be based in Bahrain.
Duties & Responsibilities:
- Hospitality leadership of the lounge team
- Model the hospitality initiatives of the lounge
- Ensure F & B exceeds guest expectations
- Empowers a customer happiness, revenue driven and cost conscious focus
- Maintains lounge appearance and functionality to world class
- Inspires colleagues to deliver world class service
- Maintain a focus on the company's hospitality brand and hospitality pillars
- Ensure regular training (at a minimum once per month) engages all with the hospitality ethos and hospitality pillars
- Ensure new hires receive a quality on boarding experience, great training and positive coaching from the lounge leaders
- Liaises with airline and airport counterparts to be fully aware of guest feedback and quality of guest satisfaction
- Provide inspiring guidance to the lounge team to enhance and influence the overall guest experience
- In partnership with the head chef continually evaluate and develop new food and beverage concepts and menus
- Install a culture of openness where problems and frustrations are discussed and resolved at all levels
- Inspects lounge cleanliness and janitorial standards with the House Keeper
- Ensure all operational standards are met in regard to sanitation codes and relevant laws, food storage, food safety, fire regulations, health & safety, and loss prevention
- Make safety everyone's responsibility. Regularly bring to front of mind issues of guest safety, colleague's safety and your own safety
- Ensure security protocols are maintained and effective
- Analyze F&B cost-performance and staff costs and determine appropriate actions to maintain/ improve standards and cost management
- Liaise with procurement in the negotiation and implementation of all lounge contracts and the relationship with vendors
Qualification & Requirements:
- Bachelor's degree in hospitality & hotel management or food service management
- 3 years minimum work experience within a luxury hotel or high-end restaurants or lounge operations.
- Must have experience in leading large teams with financial and management responsibilities
- Must have excellent English language communication skills and both verbal and written presentation technique.
- Proficient in Computers and related programs (Word, MS Office, Excel)
More Info
About Company
Propel Consult was established in 2009 in the Kingdom of Bahrain by Jamie Groom and Barry Prost to provide high quality recruitment and management consultancy services to employers in the Middle East. The company’s original focus was on the Construction & Engineering and Oil & Gas sectors. Due to client demand, this has grown to include the professional services disciplines of Banking & Finance, Legal, Technology and Human Resources.