Director - Information Technology - Jumeirah Marsa Al Arab

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.

About Jumeirah Marsa Al Arab

Nestled at the tip of a peninsula at the heart of Dubai's most exclusive private beach, Jumeirah Marsa Al Arab is the city's newest luxury lifestyle destination featuring a resort, exclusive residences, an 82 -berth superyacht marina, a state -of-the -art spa and fitness centre and a wide range of curated dining experiences. With its avant -garde superyacht inspired design, Jumeirah Marsa Al Arab completes the nautical trilogy alongside the wave -shaped Jumeirah Beach Hotel and the iconic sail -inspired Jumeirah Burj Al Arab

About the Job

The main duties and responsibilities of this role include:

• Develop and execute the Business Unit IT strategy in alignment with Group IT objectives, ensuring effective governance, SLAs, and quality standards.
• Partner with Group IT to implement hotel systems, operational technologies, and enterprise architecture initiatives that drive innovation and business efficiency.
• Oversee the security, scalability, reliability, and continuous improvement of IT infrastructure and systems to support operational needs and future growth.
• Act as the key liaison with Group IT, providing input on business requirements, managing escalations, and ensuring timely resolution of critical IT issues.
• Lead the delivery of seamless IT support services for colleagues and guests, ensuring high service levels, business continuity, and user satisfaction.
• Manage and develop the IT team through performance management, coaching, and professional development while providing strategic IT guidance across the Business Unit.

About You

The ideal candidate for this position will have the following experience and qualifications:

• Bachelor's Degree in Information Technology, Computer Science, or related field.
• Microsoft Certified Professional (MCP) or equivalent certification.
• Master's Degree in IT, Computer Science, or related field (preferred).
• 10+ years of IT leadership experience.
• Hospitality industry or blue-chip organization experience preferred.
• Strong expertise in IT infrastructure, systems, and support operations.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment
• Access to Learning & Development programmes and clear career pathways
• Opportunities for internal mobility within our global network
• Colleague discounts on food, beverage, and hotel stays worldwide
• Comprehensive healthcare and life insurance coverage
• Paid annual leave entitlement
• Incentive programmes aligned with leadership performance
• Competitive tax-free salary paid in UAE Dirhams (AED)