Main Responsibilities
Engineering Leadership & Delivery
- Lead multiple engineering teams across delivery areas including Commercial, Retailing, Customer Experience, and Airline Operations & Infrastructure.
- Ensure delivery quality and maintain high engineering standards across all squads.
- Define and monitor key engineering metrics, such as defect rates, deployment frequency, lead time, and DORA (DevOps Research and Assessment) metrics.
- Drive continuous integration/continuous delivery (CI/CD) practices, enhance test automation, and foster consistent code review processes.
- Promote effective technical documentation and knowledge sharing across teams.
Agile Release Train (ART) Engineering Leadership
- Serve as the main engineering representative for the SAFe (Scaled Agile Framework) Agile Release Train.
- Collaborate with the Release Train Engineer on Program Increment (PI) planning, system demonstrations, and improvement sessions.
- Align with Solution Architects and Technical Leads on technical dependencies and design decisions.
- Enable all squads to deliver successfully against their PI objectives.
Knowledge Acquisition & Transition
- Lead knowledge transfer from incumbent providers, including reviewing code, architecture, and addressing technical debt.
- Establish strong development foundations such as environments, branching strategies, and automated deployment pipelines.
- Develop onboarding practices to support upcoming growth in team size.
People & Organisation
- Recruit, mentor, and retain engineering talent across internal teams and external hires.
- Encourage cross-site collaboration between global delivery teams.
- Support career growth through structured feedback, performance reviews, and clear development opportunities.
- Build a culture of quality, ownership, and continual learning.
Stakeholder & Result Leadership
- Collaborate with product leadership on roadmap and capacity plans.
- Report progress, risks, and delivery metrics to senior stakeholders.
- Manage engineering budgets, resource plans, and ensure alignment with long-term technology strategies.
- Assess and mitigate risks related to technology, dependencies, and resource planning.
Thought Leadership
- Act as a trusted technical advisor for stakeholders across business and technology domains.
- Contribute to the definition and execution of technical and functional strategies.
- Support timely, collaborative decision-making with an emphasis on risk awareness.
- Promote a culture of engineering excellence and scaled agile practices within and across teams.
