Director of Food and Beverage

Position Summary - The Director of Food & Beverage provides strategic and operational leadership across all F&B outlets, ensuring exceptional guest experiences, strong commercial performance, and full alignment with Hyatt brand standards. The role oversees restaurants, bars, banqueting, events, and in-room dining, while driving team development, service excellence, and financial performance.

Key Responsibilities -

Guest Experience & Service Delivery

. Ensure consistent quality in food, beverage, service, and presentation across all outlets and events.

. Oversee execution of restaurants, bars, lounges, banquets, catering, and in-room dining.

. Lead service recovery and continuously improve guest satisfaction based on feedback and performance metrics.

Leadership & Talent Development

. Develop and empower F&B leaders through coaching, feedback, and performance management.

. Champion Hyatt's purpose, values, and leadership behaviors through visible leadership.

. Support talent management, succession planning, and engagement initiatives in partnership with HR.

Operations & Financial Performance

. Manage day-to-day operations to ensure efficiency, consistency, and service excellence.

. Drive revenue through outlet optimization, events, promotions, and collaboration with Sales and Revenue teams.

. Oversee budgets, cost control (labor, food & beverage), inventory, and financial forecasting.

Brand Standards & Compliance

. Ensure adherence to Hyatt standards, SOPs, and UAE regulatory requirements.

. Maintain high standards of food safety, hygiene, and workplace safety.

. Collaborate with Engineering and Security to ensure safe and well-maintained facilities.

• 8-10 years of F&B experience, including 3-5 years in a senior leadership role.
• Proven expertise in managing multi-outlet operations, including restaurants, bars, and banquets.
• Experience within a luxury or international hotel brand.
• Strong financial acumen and leadership capability.
• Bachelor's degree in Hospitality Management or related field.
• UAE experience preferred