Job Description
As the Director- Security Monitoring & Inspection Services, you are responsible for translating the company's vision and objectives into strategic Security & Inspection approaches, fostering stakeholder engagement, and delivering best-in-class services that protect the company's reputation and promote its businesses. You will lead the team to optimize processes, develop a customer-centric culture, and oversee departmental KPIs and performance measures, all while ensuring budget and time constraints are met.
Responsibilities
Core Responsibilities:
- Build and retain a best-in-class Security & Inspection department
- Provide leadership and expertise to the Security & Inspection teams and the wider business
- Oversee the Security & Inspection budget and expenditure in coordination with Finance
- Ensure that the Security & Inspection department is aligned with procurement, operations, and HR to ensure smooth day-to-day operations
- Attract, recruit, and retain high-caliber Security & Inspection staff
- Coach and mentor direct reports ensuring the effective management of their teams
People Management Responsibilites:
- Lead the Security and Inspection services department and team
- Provide leadership and direction for the department
- Develop and implement plans to achieve the objectives of the department
- Oversee the plan for the provision of Security & Inspection assistance to Business Development when identifying new viable business lines
- Lead or participate in NISHAN Security Services cross-functional teams to design and operate end-to-end business processes
Strategic Responsibilities:
- Lead the Security and Inspection services department and team to define the long-term and annual Security & Inspection strategies and plans for NISHAN Security Services and each of its businesses.
- Act as a key advisor to the leadership team with regards to Security & Inspection
- Oversee/guide the development of the brand strategy for NISHAN Security Services and its businesses.
- Oversee/guide the development of Security & Inspection strategies and plans for NISHAN Security Services and its businesses.
- Oversee/guide the development of Security & Inspection strategy and plan ensuring implementation initiatives and activities meet objectives.
- Oversee/guide the reporting processes from the Security & Inspection team to NISHAN Security Services and the businesses.
- Engender a customer-centric culture in which team members are encouraged and empowered to develop integrated projects that demonstrate Security & Inspection excellence.
- Provide collective leadership for the organisation as a member of the management team.
- Participate in business planning cycle according to company guidelines
Lead on key stakeholder relationships to achieve a high level of stakeholder satisfaction
Qualifications
Educational and Technical Qualifications:
- Educational Qualifications:
- Bachelor's degree in a relevant field such as Business Administration, Security, or a related field
- Master's degree in a relevant field such as Business Administration, Security, or a related field (preferable)
- Technical Qualifications:
- Certified Security Professional (CSP) or Certified Protection Professional (CPP) certification (preferable)
- Chartered Security Professional (CSP) or Certified Manager of Security (CMS) certification (preferable)
- Strong understanding of security standards and regulations, such as ISO 28000, ISO 27001, and relevant national and international standards
- Familiarity with security management systems, risk management, and crisis management principles
- Strong analytical and problem-solving skills, with the ability to think strategically and tactically
- Excellent communication, leadership, and interpersonal skills
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
- Familiarity with project management tools and methodologies, such as Agile, Scrum, or Waterfall
Language Skills:
- Written and Spoken English & Arabic (preferred)
Years of Experience:
- 10+ years of relevant experience
- At least 10 years of experience in similar Industry (Security, HSE, Inspection, Economic/Free Zone management, Trade, Logistics, Shipping or Industrial real estate), with at least 5-10 years in management role in an organization of comparable size and scope.
Nature of Experience:
- Minimum of 10+ years of relevant experience
- Combined agency and client experience
