Director

Company Description YooKatale is a mobile food market that enables individuals, homes, and commercial clients in Uganda to sell, buy, and advertise food products and services. The organization's mission is to make food accessible everywhere and its vision is to connect people and communities to healthy food anywhere. YooKatale operates as a hybrid company, integrating physical and digital technology solutions to address everyday societal challenges. Its culture is customer-centric, prioritizing customer needs first, followed by employee well-being and stakeholder interests. Core values include focusing on the customer, respecting everyone and opportunities, simplifying processes, being authentic and curious, and maintaining resilience.

Role Description The Director role at YooKatale is a contract, hybrid position based in Dubai, with flexibility for some work from home. The Director will provide strategic leadership to guide YooKatale's expansion and operations, aligning business plans with the mission of making food accessible everywhere. Day-to-day responsibilities include overseeing regional growth initiatives, coordinating cross-functional teams, and ensuring that customer-centric practices are embedded in service delivery. The Director will manage partnerships, budgets, and performance metrics, while identifying new market opportunities and digital innovations that support YooKatale's hybrid model. The role also involves mentoring team members, fostering a positive and inclusive work environment, and regularly reporting to senior stakeholders on progress and risks.

Qualifications

• Demonstrated experience in senior leadership or director-level roles, preferably in food, retail, technology, or social impact sectors.
• Proven ability to develop and execute strategic plans, drive business growth, and manage complex projects across multiple locations.
• Strong skills in stakeholder management, partnership development, negotiation, and building customer-centric operations.
• Experience leading hybrid or digital-first organizations, with familiarity in mobile platforms, digital marketplaces, or technology-enabled services.
• Excellent communication, presentation, and interpersonal skills, with the ability to work effectively across cultures and disciplines.
• Track record of managing budgets, setting performance targets, and using data to inform decision-making and continuous improvement.
• Commitment to YooKatale's values, including respect for people, resilience, authenticity, curiosity, and simplicity in processes.
• Bachelor's degree in Business, Management, Technology, or a related field; an advanced degree (e.g., MBA) is an advantage.
• Ability to work in Dubai on a contract basis, with flexibility for hybrid work and periodic travel as needed.