Distribution Manager

• JOB PURPOSE:

Responsible for leading and managing all distribution operations related to protein products across NADEC’s sales territories. The role ensures on-time, efficient, and cost-effective distribution of protein product lines to customers, retail outlets, and trade partners. This position will optimize the protein distribution network, coordinate with production and logistics teams, and enhance service levels to support NADEC’s sales growth and customer satisfaction goals.

• KEY ACCOUNTABILITIES:

Strategic Contribution

• Direct the implementation of the annual business plan and targets and implement the strategic agenda of the Sales Operations department to deliver NADEC vision and mission.
• Ensure that the strategy is translated into operational business plans for the Sales Operations department and monitor the performance and execution of those plans to achieve functional objectives and deliver the company’s strategy.

Leadership

• Direct the activities of the Sales Operations team to ensure that all work is carried out efficiently, in line with the strategic project management plans, policies and procedures.
• Build and lead a motivated, engaged and competent team, by setting priorities and objectives, managing performance, and providing ongoing feedback and coaching to meet the functional challenges and goals.
• Serve as a role model to ensure employees’ awareness and commitment to NADEC vision, mission, values, and corporate strategy to establish a highly engaged and motivated team, and continuously improve performance.

Budgeting

• Develop, submit and upon approval, implement the Sales Operations budget, monitoring its accurate execution, identifying cost-saving opportunities and proposing corrective actions in case of deviations, in order to ensure compliance with pre-set targets.

Core Accountabilities

• Distribution Operations & Execution
• Develop and implement effective distribution plans and strategies for protein products that align with company sales objectives and market demand.
• Oversee the end-to-end distribution process for protein products, ensuring product availability, on-time deliveries, and adherence to cold chain requirements.
• Optimize route planning, vehicle utilization, and service frequency to improve cost-efficiency and achieve service excellence.
• Liaise with logistics, warehouse, and transportation teams to manage capacity, lead times, and warehouse operations.
• 2. Stakeholder Collaboration & Customer Service
• Coordinate with Sales, Production, Demand Planning, and Supply Chain teams to ensure seamless protein product flow from factories to customers.
• Develop strong relationships with customers and trade partners to understand their requirements and maintain high service levels.
• Support the sales team by ensuring the right stock levels and timely deliveries to all trade channels.
• 3. Performance Monitoring & Reporting
• Develop KPIs and performance metrics to evaluate the effectiveness of distribution operations.
• Conduct regular reviews of service level agreements (SLAs), fill rates, and delivery accuracy, recommending continuous improvements.
• Prepare periodic reports on distribution performance, cost analysis, losses/damages, and key trends to inform decision-making.
• 4. Compliance & Quality Standards
• Ensure all distribution processes meet NADEC’s food safety and quality standards, as well as local laws and regulations related to food handling, transportation, and storage.
• Implement strict cold chain requirements to guarantee protein product freshness and safety during transit.
• Enforce company policies related to health, safety, and environmental practices across the distribution network.
• 5. Continuous Improvement & Cost Optimization
• Identify opportunities for process improvements, cost savings, and productivity enhancements across distribution and logistics operations.
• Implement initiatives (e.g. route optimization, fleet efficiency, warehouse consolidation) to reduce distribution lead times and operating costs.
• Foster a culture of continuous improvement and best-practice sharing within the distribution team.
• 6. Team Leadership & Development
• Lead and mentor the protein distribution team, providing training and coaching to enhance skills and performance.
• Develop performance goals and conduct regular performance reviews for team members.
• Promote a safety-conscious and collaborative team culture to ensure a safe working environment.

Policies, System, Processes and Procedures

• Manage the development and implementation of the sales operations policies, systems, processes and procedures, identifying potential areas for improvement, to ensure efficient and effective operation.
• Ensure compliance with corporate requirements on adherence to policies, procedures and instructions related to all relevant regulatory directives to ensure a safe and risk-free environment.

Change Management

• Motivate the employees and contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering best practices.
• Ensure that all departmental reports and statements are completed timely and comply with local and international principles of governance and the organization’s policies and standards.

• JOB CONTEXT
• Manager - (Protein) Distribution will be working from NADEC offices and might have to travel as and when needed.

• COMMUNICATIONS & WORKING RELATIONSHIPS:

Internal

Department (Within NADEC)

• All relevant department

External

External Customers / Companies / Clients (Outside NADEC)

• Retailers, other relevant parties

• QUALIFICATIONS, EXPERIENCE, & SKILLS:

Education and Certifications

• Bachelor’s Degree or diploma in Business, Marketing or any related field
• MBA, Masters, technical awards in a related field (Preferred)

Experience:

• 5-7 years of distribution or logistics experience in the FMCG sector, with at least 3 years in a supervisory or managerial role.