Duty Manager

At Paramount Hotel Dubai, every moment is part of the show—and we're looking for a Duty Manager who knows how to keep the entire performance running seamlessly.

As the operational lead in the absence of Department Managers and Directors, you'll play a key role in ensuring exceptional guest experiences, operational excellence and seamless Front Stage delivery, while supporting and inspiring our Cast across the hotel.

What you'll be doing:

Take overall responsibility for hotel operations during your duty

Ensure every Star receives a warm, personalised and anticipative experience

Lead, coach and support our Front Stage Cast to deliver Paramount standards

Personally welcome VIP guests and key corporate clients

Monitor guest feedback, service performance and departmental KPIs to drive continuous improvement

Maintain strong commercial awareness across Front Office operations, including cashiering, PM accounts, inventory and upselling

Work closely with Revenue, Events, Group Sales and other departments to ensure smooth operations

Drive Paramount DISCOVERY enrolments, guest engagement and NOR1 upselling performance

Ensure compliance with hotel policies, safety standards and operational procedures

Support Night Manager responsibilities when required

What we're looking for:

• Wide experience in Hotel and Front Office Management

• 2+ years experience as a Duty Manager within a 5-star hotel brand is desirable

• Strong knowledge of OPERA PMS and Front Stage operations

• Experience managing VIP arrivals and guest engagement

• Strong leadership, problem-solving and multitasking abilities

• Excellent verbal and written English

• Additional languages such as Arabic, Russian, Chinese, French, Spanish or German are an advantage

• Front Stage Operations certification or a Bachelor's/Master's degree; hotel school qualification is desirable

• Health & Safety certification is an advantage

If you're someone who can take charge, think commercially, lead with integrity and turn every guest interaction into a Paramount experience, this is your opportunity to step into the spotlight.

If you're ready for your next challenge at Paramount Hotel Dubai, or know someone who would be a perfect fit, I'd love to connect.

Apply through the link below or reach out to me directly.

#ParamountHotelDubai #DutyManager #FrontOfficeJobs #HospitalityJobs #DubaiJobs #UAEJobs #LuxuryHospitality #FrontOffice #HospitalityCareers #JoinOurCast