Job Title: Dynatrace Technical Support
Experience Level: 2/+ Years.
Required Skills
- Experience in APM, preferably Dynatrace products and Cloud knowledge (MS Azure).
- Assist in the configuration and implementation of best practices and maintain Dynatrace environment.
- Ability to identify, und Responsible for an in-depth, technical understanding of the Dynatrace Digital Experience product (Real User Data, Session Replay, and Synthetic data), as well as Dynatrace Query Language.
- Responsible for an in-depth, technical understanding of the Dynatrace Digital Experience product (Real User Data, Session Replay, and Synthetic data), as well as Dynatrace Query Language
- Experience investigating and performing deep analysis of technical product issues and cooperating with Development and Product Management teams to solve those issues
- Constant drive to learn and train in new product features and technologies
- Exchanging and sharing knowledge with other colleagues including suggestion of product improvements.
- Good knowledge of Programming, Web (HTML, XML, JavaScript), Java, .Net, Cloud and Microservices, Database, Linux, Networking
- Knowledge and skills in Software Intelligence and Observability solutions such as Dynatrace, Mobile Development, Application Security or Kubernetes would be a plus.
Skills: javascript,mobile development,database,ms azure,html,networking,kubernetes,real user data,net,microservices,xml,application security,apm,cloud,linux,dynatrace,java,synthetic data
