E-Commerce Manager

E-Commerce Manager | Dubai

We are partnering with a prestigious and well-established retail group in Dubai to appoint E-Commerce Manager. This role will take full ownership of the digital function, driving online growth, enhancing customer experience, and leading strategic innovation across all e-commerce channels.

Key Responsibilities

• Own and manage the full E-commerce P&L, including budgeting, forecasting, and performance tracking

• Develop and implement a comprehensive digital and e-commerce strategy aligned with business objectives

• Oversee website performance, UX/UI optimisation, and platform enhancements

• Manage third-party integrations, ensuring seamless functionality across systems

• Lead SEO/SEM, paid media, and performance marketing initiatives to drive traffic and conversions

• Analyse customer behaviour and implement data-driven strategies to improve engagement, retention, and lifetime value

• Monitor KPIs and performance metrics, delivering actionable insights to senior stakeholders

• Collaborate with internal teams including marketing, IT, merchandising, and operations

• Lead, mentor, and develop the e-commerce team to deliver best-in-class results

Requirements

• Minimum 6 years experience in e-commerce management, with team leadership responsibility

• Strong background within UAE luxury or lifestyle retail

• Proven track record of driving online sales growth and digital transformation

• Strong analytical mindset with experience using data to inform strategy

• Excellent stakeholder management and communication skills

• Experience leveraging AI tools and technologies within e-commerce (e.g. personalization, automation, predictive analytics) would be highly beneficial

What's on Offer

• Opportunity to work with a leading retail group in the region

• High-impact role with direct exposure to senior leadership and the board

• Competitive salary and benefits package