E2E Telecom Solution Architect

Role Overview

The End-to-End Telecom Solution Architect is responsible for designing, governing, and delivering complex telecom solutions across the entire ecosystem, including BSS, OSS, network, and digital channels.

This role ensures seamless integration across key systems such as CRM, billing, charging, mediation, provisioning, service assurance, and network operations. It requires a strong blend of technical expertise, architectural vision, and stakeholder management within multi-vendor environments.

Key Responsibilities

• Design and implement end-to-end telecom architectures covering BSS, OSS, and network domains
• Ensure seamless system integration across CRM, Billing, Charging, Mediation, Provisioning, and Order Orchestration platforms
• Define and govern architecture standards, frameworks, and best practices
• Lead solution design for large-scale telecom transformation and delivery programs
• Collaborate with cross-functional teams including business, operations, and vendors
• Ensure alignment with telecom process frameworks across customer, service, and network layers
• Drive API-led and microservices-based architecture strategies
• Oversee OSS capabilities including service fulfilment, assurance, and inventory management
• Engage in customer-facing discussions to translate business needs into scalable technical solutions
  
  

Required Qualifications & Experience

• 10+ years of experience in telecom architecture, with a focus on end-to-end solution design and delivery
• Strong understanding of telecom processes across customer, service, and network domains
• Hands-on experience with:
• CRM systems
• Billing & Charging platforms
• Mediation systems
• Provisioning and Order Orchestration
• Expertise in:
• APIs and integration patterns
• Microservices architecture
• ESB / iPaaS / SOA frameworks
• Familiarity with telecom standards and frameworks:
• TMF (eTOM, SID, TAM)
• ITIL / ITSM
• Experience in designing OSS capabilities including service assurance, fulfilment, and inventory
• Proven experience in customer-facing roles and stakeholder management