Ecommerce Marketplace Specialist

Company Description Midas Furniture, established in 1993, is dedicated to offering affordable, high-quality furniture and accessories backed by a strong, scalable business infrastructure. The company has grown into the largest home and office furniture retailer in its markets, operating 16 spacious showrooms and employing over 2,000 team members across Kuwait, Jordan, Iraq, Qatar, Dubai, and Saudi Arabia. A diverse and skilled workforce supports the brand's vision through expertise in sales, engineering, interior design, labor, and logistics. Midas provides a broad range of products and services, including home and office furniture retail, commercial tenders, design-and-build solutions, and interior design consultation. Team members join a dynamic, growth-oriented environment with opportunities to contribute to customer-focused projects across the region.

Role Description The Ecommerce Marketplace Specialist is a full-time, on-site role based in Smart Village, responsible for managing and optimizing Midas Furniture's presence across online marketplaces. Daily tasks include listing and updating product information, monitoring inventory and pricing, and ensuring consistent branding and content across platforms. The role involves tracking marketplace performance, analyzing sales data, and implementing strategies to improve visibility, conversion, and customer satisfaction. The specialist will coordinate with sales, marketing, logistics, and customer service teams to align online promotions, manage orders, and resolve marketplace-related issues. Collaboration, attention to detail, and a strong focus on operational efficiency in e-commerce channels are essential.

Qualifications

• Candidates should possess strong E-Commerce knowledge and hands-on experience managing online marketplaces and product listings.
• Candidates should possess solid Sales and customer-focused skills to drive revenue and support promotional campaigns.
• Candidates should possess excellent Customer Service capabilities to handle inquiries, resolve issues, and maintain positive buyer experiences.
• Candidates should possess clear Communication skills for effective coordination with internal teams and external partners.
• Candidates should possess robust Analytical Skills to interpret performance data, optimize pricing and assortment, and support decision-making.
• Experience with marketplace dashboards, CMS tools, and basic Excel or reporting tools is beneficial.
• Knowledge of furniture or retail sectors, and familiarity with regional online marketplaces, is an advantage.
• Bachelor's degree in Business, Marketing, E-Commerce, or a related field, or equivalent relevant experience.
• Ability to work on-site in Smart Village, prioritize tasks, and maintain accuracy in a fast-paced environment.