Ecommerce Merchandising Specialist

We're looking for a driven, detail-oriented E-Commerce Merchandising Specialist with a strong interest in fashion and other types of products. You'll play an important role in finding products that fit our brand, bringing them into our store and sales channels, and making sure they are presented accurately and effectively from sourcing through to the customer.

Key Responsibilities

• Research and source trending fashion products that align with DAXUEN's brand, aesthetic, and target audience, while identifying reliable suppliers and competitive product opportunities.
• Evaluate potential products based on trend relevance, quality, pricing, margins, supplier reliability, and market demand.
• Communicate with suppliers to collect product information, pricing, sizing, images, specifications, and other details required for product setup.
• Handle product entry and merchandising, ensuring new products are accurately added to Shopify and other relevant sales channels.
• Create and optimize product listings, including titles, descriptions, sizing information, product specifications, images, tags, collections, and SEO elements.
• Write clear, engaging, and SEO-friendly product descriptions optimized for Shopify, Pinterest, marketplaces, and other sales channels.
• Monitor product performance and identify opportunities to update, improve, replace, or expand product offerings based on trends and sales data.
• Manage end-to-end order management, from order placement through fulfillment, ensuring orders are processed accurately and issues are identified quickly.
• Coordinate with suppliers and fulfillment partners to monitor stock levels, product availability, shipping progress, and potential delays.
• Maintain accurate inventory and product information across Shopify and relevant marketplaces.
• Manage and update website content, including product uploads, collections, pages, and other Shopify back-end tasks.
• Support marketplace management by keeping product information, pricing, images, descriptions, and inventory up to date across relevant platforms.
• Edit product images and create eye-catching Pinterest Pins to support product visibility and organic traffic.
• Monitor customer orders and assist with customer service inquiries, including order status, product questions, shipping issues, returns, and other common concerns.
• Collaborate with the creative, marketing, and operations teams to ensure products are presented consistently and aligned with DAXUEN's brand direction.

Requirements

• Hands-on experience with Shopify, particularly product entry, listing management, collections, and back-end navigation.
• Experience with product sourcing, supplier research, or e-commerce merchandising.
• Strong understanding of fashion trends, particularly streetwear, Gen Z fashion, and emerging styles.
• Strong attention to detail when working with product information, pricing, sizing, images, and inventory.
• Experience with order management and basic supply chain coordination.
• Good understanding of e-commerce SEO and product listing optimization.
• Strong written and verbal communication skills.
• Customer service experience and the ability to handle customer issues professionally.
• Familiarity with Pinterest marketing, including creating and optimizing Pins.
• Basic knowledge of graphic design tools such as Canva, Adobe Suite, or similar tools.
• Comfortable working with spreadsheets, e-commerce tools, and multiple platforms simultaneously.

Bonus Points

• Previous experience working with a fashion, streetwear, or DTC e-commerce brand.
• Experience communicating and negotiating with overseas suppliers.
• Experience with AliExpress, Alibaba, 1688, CJ Dropshipping, or similar sourcing platforms.
• Experience managing products across multiple marketplaces or sales channels.
• Familiarity with Shopify apps and third-party integrations.
• Understanding of product research tools and trend discovery platforms.
• Active Pinterest account with fashion-related or original content.
• Basic knowledge of product photography, image editing, or creative content creation.

Why This Role

This role goes beyond simply adding products to a website. You'll be involved in discovering what we sell, sourcing it, bringing it into the store, merchandising it across our sales channels, and helping ensure the entire process runs smoothly until it reaches the customer.

• You'll have direct visibility across product sourcing, merchandising, operations, marketplaces, and customer experience while contributing to the growth of a fashion brand targeting customers internationally.