Responsibilities:
- Lead and manage a team of telesales representatives to achieve enrollment targets
- Develop sales scripts, call strategies, and objection-handling techniques tailored to academic offerings
- Monitor daily performance metrics (calls, conversion rates, enrollments) and provide regular coaching
- Ensure high-quality customer interactions aligned with brand and service standards
- Collaborate with marketing and admissions teams to align leads, campaigns, and messaging
- Handle escalated inquiries and support the team in closing high-potential prospects
- Conduct regular training sessions to improve product knowledge and telesales skills
- Generate and present performance reports and recommendations to senior management
Requirements:
- Minimum 5 years of experience in telesales, sales or any related field, including 3 years in a leadership or supervisory role.
- Strong leadership, communication, and team-building skills
- Target-oriented with a strong track record of meeting or exceeding sales goals
- Familiarity with CRM systems and sales reporting tools
- Professional proficiency in English in both writing and speaking.
Other benefits & highlights:
- Social & medical insurance (individual, not family-covered)
- Vacation: 21 days per year
- On-the-job training provided
Work location & hours :
- Sunday - Thursday: 12 PM - 9 PM (breaks: 2:45 PM - 3 PM, 5 PM - 6 PM)
- Saturday: 12 PM - 4 PM (breaks: 12:45 PM - 1 PM)
Address:
7th-9th Floor, Double View Business center,Street 293, New, Maadi, Cairo Governorate 12468
https://maps.app.goo.gl/dnpFh1YYFknH2iQG8
