Electrical Engineer

A Motor Insurance Assistant / Auto Insurance Assistant / Motor Insurance Officer supports motor insurance operations, including policy administration, quotations, renewals, documentation, claims coordination, and customer service.

• Process motor insurance applications, renewals, amendments, and cancellations.
• Prepare quotations, policies, certificates, and endorsements.
• Collect and verify customer, vehicle, and policy information.
• Coordinate with insurers, brokers, underwriters, and internal teams.
• Assist with claims registration, documentation, and follow-up.
• Follow up on claims, approvals, settlements, and outstanding requirements.
• Explain policy details, coverage, premiums, and renewal requirements.
• Process policy changes, payments, renewals, and customer requests.
• Maintain accurate customer, vehicle, and policy records.
• Monitor policy expiry dates and renewal schedules.
• Respond to customer inquiries and provide timely assistance.
• Prepare reports, correspondence, and insurance administration documents.
• Ensure documentation is complete, accurate, and properly maintained.
• Maintain confidentiality of customer and insurance information.
• Follow company procedures and applicable insurance regulations.

• Diploma or Bachelor's degree in Insurance, Finance, Business Administration, Economics, or a related field.
• Relevant experience in motor insurance, insurance operations, or administrative support.
• Good understanding of motor insurance policies, products, and claims procedures.
• Experience with policy administration, quotations, renewals, and documentation.
• Knowledge of UAE insurance practices and regulations is advantageous.
• Strong organizational and administrative skills.
• Excellent attention to detail and accuracy.
• Good communication and customer service skills.
• Ability to coordinate with insurers, customers, and internal departments.
• Strong problem-solving and follow-up skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficiency in Microsoft Office and CRM or insurance systems.
• Professional, reliable, organized, and proactive approach.
• Customer-focused and able to maintain confidentiality.