Job Description

· Ensuring the operational health of the O365 Suite Applications including security, availability, performance, interoperability, and reliability.

· Troubleshoot various Office 365 issues including connectivity and mobility.

· Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings.

· Develop future strategies for Office 365 products and services

· Administer and support Office 365 and MS Exchange policies

· Administer and support system backup and disaster recovery processes

· Maintain inventory of equipment and software licenses.

· Update Ticket technical details, document new processes, create guidelines for new solutions, update infrastructure documentation

Basic Qualifications:

Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 4+ years of relevant work experience in industry, with a minimum of 1+ years in a similar role
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and technical knowledge
A continuous learner that stays abreast with industry knowledge and technology

Certificates:

Microsoft 365 Certified: Administrator

Microsoft 365 Certified: Security Administrator Associate

Microsoft Certified: Azure Administrator Associate

CompTIA Security+