Employee Life Cycle Senior Associate

Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie & Fitch, & Vox Cinemas. We believe in making Great Moments for Everyone, Every day.

ROLE SUMMARY
The Employee Life Cycle Senior Associate will be responsible for the employee from Hire to Retire, (including Onboarding, promotions, transfers, Human Capital letters, Offboarding, Employee Life Cycle). You will be the first point of contact for managers and employees regarding HR queries. Also responsible for employee certificate and references. Handling operational advice and guidance through phone, e-mail, and chat.

ROLE PROFILE

• Participates In The Ongoing Development, Implementation And Maintenance Of Workforce Administration (Human Capital) Operations
• Responsible For The Accurate Data Entry Of Human ResourcesInformation, New Hire Processing, Job Data Changes, Terminations, Unemployment Tracking, Etc. Monitors And Approves All Data Changes Made Through The Self Service Portal.
• Processes Employee Data Changes And Corrections As Requested Or As Needed Through Data Integrity Audits.
• Conducts Regular Audits To Review Hr Data And Records For Accuracy And Completeness. Monitors Record Keeping And Data Entry Procedures For Accuracy
• Answers Escalated Inquiries From Internal And External Clients
• Responds To Routine Questions About Employee Central (Successfactors) And Procedures Related To It.

REQUIREMENTS

• Graduate In A Relevant/Numerate Discipline.
• None Required, Internship Or Experience in a Human ResourcesServices Environment Desirable.
• Excellent Communication Skills
• Excellent Ms Office Skills (Ms Excel, Ms Powerpoint)