We are seeking an experienced Employee Relations Manager to lead employee relations activities and ensure the effective implementation of HR policies, procedures, employee services, contractual processes, and compliance requirements. The role will be responsible for managing employee relations operations, resolving employee concerns, improving employee experience, maintaining accurate employee records, and supporting a fair, compliant, and productive work environment.
Key Responsibilities:
- Oversee all employee relations operations and ensure implementation in line with approved HR policies and procedures.
- Manage the contractual relationship between employees and the company, including contracts, amendments, transfers, and end-of-service processes.
- Ensure proper application of internal regulations, HR policies, and labor law requirements.
- Handle employee complaints, grievances, and workplace disputes in a professional, fair, and timely manner.
- Promote a positive and supportive work environment that enhances employee satisfaction and engagement.
- Oversee employee lifecycle processes, including transfers, secondments, assignments, promotions, salary increases, allowances, and all types of leave.
- Ensure accuracy, compliance, and proper execution of employee-related actions within approved systems and authority matrices.
- Monitor approval workflows and ensure completion in line with delegated authorities.
- Follow up on the issuance and communication of administrative decisions and ensure proper implementation.
- Ensure employee compliance with internal regulations, policies, and procedures.
- Contribute to the development and improvement of HR policies, procedures, and employee relations practices.
- Oversee the filing, archiving, and confidentiality of employee records, including regular and confidential files.
- Ensure employee data is accurate, updated, confidential, and easily retrievable.
- Supervise HR service delivery to employees and ensure timely responses to inquiries and requests.
- Prepare and review periodic employee relations reports, including employee movement, leave, performance-related updates, and other HR indicators.
- Analyze employee relations data and provide recommendations to improve compliance, efficiency, and employee experience.
Requirements:
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 6–10 years of experience in human resources, including supervisory experience in employee relations.
- Strong knowledge of labor laws and HR regulations, especially Saudi Labor Law.
- Strong experience in employee lifecycle processes, HR services, employee documentation, and policy implementation.
- Excellent conflict resolution, decision-making, communication, and relationship-building skills.
- Strong leadership and supervisory skills.
- High attention to detail and strong follow-up on procedures, approvals, and compliance requirements.
- Ability to handle confidential information with professionalism and integrity.
