At Miral Experiences, we believe every employee contributes to shaping our culture and driving our success. We are seeking an Employee Relations Manager - UAE National who will embody our values of integrity, trust, and collaboration. This role requires a people-focused HR leader who can balance compliance with empathy, ensuring fair, transparent, and consistent employee experiences across the organization.
As a key member of the HR team, you will oversee employee relations practices and policies, provide strategic guidance to leadership, support managers in complex cases, and foster a workplace culture built on respect, engagement, and accountability. You will act as a trusted advisor to management while safeguarding compliance with UAE labor laws and organizational standards.
Key Responsibilities:
Employee Relations
- Manage and advise on sensitive employee relations cases, including grievances, investigations, disciplinary actions, and terminations.
- Ensure fair, consistent, and timely resolution of cases in line with UAE labor law and company policies.
- Provide coaching and guidance to managers on handling employee issues effectively.
- Deliver ER-related training and awareness sessions to strengthen managerial capability and workplace culture.
- Track and analyze ER data to identify trends and recommend proactive solutions.
Policies & Compliance
- Review, update, and implement HR policies to ensure legal compliance, clarity, and accessibility.
- Partner with Legal and Compliance teams on high-risk cases and policy alignment.
- Communicate labor law changes and ensure they are reflected in company practices.
- Support internal audits and ensure adherence to governance frameworks.
Culture & Engagement
- Act as a cultural ambassador by promoting fairness, inclusion, and trust across employee interactions.
- Support HR initiatives related to employee engagement, well-being, and organizational development.
- Drive preventive initiatives, such as training programs, employee listening forums, and manager support tools.
Required Experience & Competencies:
- Bachelor's degree in Human Resources, Business Administration, or related field (Master's or HR certification preferred).
- 7–10 years of progressive HR experience, with at least 4 years in employee relations.
- Strong knowledge of UAE labor law; wider GCC experience is an advantage.
- Proven track record in managing complex ER cases with discretion and professionalism.
- Excellent communication, negotiation, and conflict-resolution skills.
- Ability to influence and build trusted relationships across all organizational levels.
- Analytical and data-driven mindset, with sensitivity to employee experience.
- Fluent in English and Arabic.
Expected Skills & Behaviors
- Demonstrates integrity, discretion, and professionalism at all times.
- Builds credibility and trust with employees and leaders alike.
- Handles sensitive situations with empathy and fairness.
- Communicates clearly and effectively in high-stakes situations.
- Champions inclusiveness, transparency, and accountability.
- Continuously learns and adapts to evolving labor laws and HR practices.
Apply now and shape unforgettable experiences with our team.
