Engagement Manager, Public Sector

About Mint AI

Mint AI is a sovereign, Arabic-first applied-intelligence firm headquartered in Doha. We build AI that is Arabic-native by design and deploy it for government and enterprise across Qatar, GCC and the wider Middle East.

Our work covers the whole stack: custom AI applications, Arabic language intelligence, the communications that help institutions adopt AI with confidence, and the GPU infrastructure.

We are global in vision and locally compliant in practice.

Our values: The Mintality

We hire for character as carefully as for skill, and everyone at Mint AI works by the Mintality, our shared set of values. We build Arabic-native, culturally grounded AI that serves the many, combining rigorous method with creativity, openness to the world and real dialogue between institutions and people. We are honest about what AI can and cannot do, and we never build systems that deceive, manipulate or harm; every team member can raise ethical concerns freely, and every candidate has a dedicated values conversation during hiring.

The role

As Engagement Manager, you own delivery of Mint AI's public-sector and enterprise engagements from kickoff to measurable impact. You turn a signed pilot into a reference client and a reference client into a long-term partnership. You will be the client's day-to-day lead and the bridge between their teams and our product and engineering group.

What you will do

• Lead end-to-end delivery of AI engagements: scoping, planning, execution, adoption and handover.
• Translate client needs into clear requirements for our engineering and Arabic language teams.
• Manage timelines, budgets, risks and stakeholder expectations across complex government organizations.
• Run steering committees, progress reviews and executive readouts in Arabic and English.
• Define success metrics at the start of each engagement, and report impact against them.
• Identify expansion opportunities inside active accounts and hand them to the Strategist.
• Make sure every deployment meets Qatar's data, security and compliance requirements.
• Capture delivery lessons and build the playbooks that will let Mint AI scale.
• Build clients long-term capability rather than dependence on Mint AI, and improve every engagement through what we learn.

What you bring

• Fluency in Arabic, written and spoken, is required, along with professional English. Arabic is our primary working voice, not a translation layer.
• Genuine alignment with the Mintality, shown through how you have worked, what you have built and what you have chosen not to do.
• 5+ years in consulting, program management or technology delivery, ideally with government clients in Qatar or the GCC.
• Proven delivery of complex technology or digital transformation programs, preferably involving AI, data or software.
• The ability to keep senior stakeholders aligned and projects on track in ambiguous settings.
• Enough technical fluency to work closely with engineers and challenge scope when needed.
• Strong structured communication and executive presence.
• Comfort building process where none exists yet.