Engineering Manager

We're Hiring: Senior Engineering Manager

Location: Dubai, UAE

Company: Teamware Solutions

Industry: Retail

Level: Senior Management

Employment Type: Full Time

About the Role

Teamware Solutions is looking for The Senior Engineering Manager – Retail Technology will be responsible for driving the modernization, performance, and innovation of store applications including Store Inventory Management (SIM), Point of Sale (POS), Clienteling, and RFID-based

solutions.

This role serves as the technical and delivery leader bridging engineering excellence, business value, and next-generation retail technology. The purpose is to enable seamless in-store experiences, ensure operational reliability, and lead the transformation of legacy store systems into modern, API-driven, and AI-augmented platforms.

The incumbent will play a pivotal role in enhancing developer productivity, embedding AI and LLM capabilities across engineering workflows, and ensuring system scalability and resilience across hundreds of stores.

What You'll Do

• Lead engineering for Store Inventory Management (SIM), POS, Clienteling, and RFID applications.
• Drive the modernization roadmap for legacy store systems into cloud-native, API-first, and microservices
• architectures.
• Partner with product, business, and architecture teams to define and execute retail transformation initiatives across
• stores.
• Ensure high availability, scalability, and performance of store systems across all retail formats.
• Oversee and optimize integrations via Metl, ACE, Kong Gateway, and IBM Gateway.
• Champion engineering excellence — coding standards, automated testing, CI/CD, observability, and DevSecOps
• maturity.
• Leverage AI and LLM solutions to improve developer productivity, test coverage, and incident diagnostics.
• Ensure smooth integration of POS and SIM with upstream (RMS, RPM) and downstream (OMS, ERP, CRM) systems.
• Build and mentor high-performing engineering teams fostering innovation, accountability, and continuous learning.
• Collaborate with QA, DevOps, and architecture leaders to ensure end-to-end delivery quality and engineering agility.

What We're Looking For

• 10 years of total experience in software engineering, with at least 8+ years

leading enterprise-scale retail technology programs.

• Strong hands-on or leadership background in Store Inventory Management (SIM),

Point of Sale (POS), Clienteling, and RFID ecosystems.

• Experience in implementing, customizing, or modernizing POS systems (Oracle

Xstore, Jumpmind, or similar) and integrating with ERP, OMS, and CRM platforms.

• Exposure to Oracle Retail applications such as RMS, RPM, and RESA
• Proven experience in large-scale transformation programs — modernizing

monolithic store systems into microservices, APIs, or event-driven architectures.

• Proficiency in integration technologies: Metl, ACE, Kong Gateway, IBM API Gateway,

and related middleware.

• Strong understanding of system performance tuning, observability, and scalability

engineering in high-transaction retail environments.

• Working knowledge of AI and LLM technologies, with practical use cases applied in

development or quality engineering.

• Demonstrated success leading engineering, QA, and DevOps teams using agile and

outcome-based delivery frameworks.

• Familiarity with cloud platforms (Azure/AWS/GCP), containerization, and

DevSecOps practices.

Why Join Teamware Solutions

• This role provides and opportunity to work with one of the largest retail groups in the Middle East
• Opportunity to shape products used by millions of customers
• High-impact, leadership-level role
• Collaborative, fast-paced, and innovation-driven culture
• Competitive compensation and growth opportunities

How to Apply

Apply directly on LinkedIn

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We are an equal opportunity employer and welcome candidates from diverse backgrounds.