English Call Center Representative

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This is a full-time on-site role for an English Call Center Representative located in Cairo, Egypt. The role involves handling customer inquiries, providing effective customer support, and resolving customer issues in a timely and professional manner to ensure customer satisfaction. Representatives will also maintain accurate records of customer interactions and navigate computer systems efficiently to address customer needs.

• Strong skills in Customer Service, Customer Support, and maintaining Customer Satisfaction
• Excellent Interpersonal Skills for effective communication and relationship management
• Proficiency in Computer Literacy to utilize software tools and systems efficiently
• Fluency in English, both written and spoken
• Ability to work effectively in a high-paced environment and handle multiple tasks