English Customer Service, Medical Insurance Account

Company Description Alorica is a global customer service company focused on creating customers for life by designing experiences that elevate client brands. The company combines proven performance, deep industry expertise, and advanced technologies to deliver measurable results and new possibilities for businesses.

Role Description The Customer Service, English Medical Insurance Account is a full-time, rotational-based, on-site position based in Sheikh Zayed City. In this role, team members handle customer interactions in English for medical insurance customers, including answering inquiries, resolving issues, processing requests, and providing accurate product and service information.

Qualifications

• B2 to C1 English IS A MUST.
• Customer service experience IS A MUST.
• Comfort working on-site in Sheikh Zayed City with flexibility for full-time rotational shifts.
• Customer handling skills IS A MUST.
• GRADS AND/OR DROPOUTS ONLY CAN APPLY.