English speaking - Customer service representative

Role Description:

This is a full-time on-site role for a Customer Service Representative, located in New Cairo.

The role involves managing customer inquiries, providing timely and professional support, resolving customer concerns, and ensuring satisfaction throughout service interactions.

Qualifications:

• Strong skills in Customer support.
• Graduated.
• Excellent communication, problem-solving, and organizational skills.
• Ability to work collaboratively in a team environment.
• Prior experience in customer service is preferred.
• Flexibility with rotational shifts.
• Proficiency in English (B2/B1+).

Benefits:

• Social & Medical insurance.
• Transportation all over Cairo and Giza + 1k Transportation Allowance.
• Mobile VPN allowance.
• Gym access.
• Overnight allowance.
• 19k NET salary + uncapped commissions.

Location:

• New Cairo (Plaza and Mosheer's)