Job Description
Company Description
ETISAL International is one of the leading Business Process Outsourcing (BPO) companies in the Middle and Far East, committed to delivering high-value, innovative services tailored to meet unique business needs. With years of expertise, the company focuses on providing customized outsourcing solutions, enabling clients to focus on their core operations and deliver exceptional service to their customers. ETISAL International values transparency, flexibility, and integrity while consistently striving to exceed client expectations. With global coverage and a deep understanding of cultural uniqueness, the company implements industry best practices and advanced technology to maintain quality and client satisfaction.
Role Description
This is a full-time, on-site role located in Qesm El Maadi for an English Technical Support (Customer Follow-Up) Morning position. The role involves providing follow-up support to customers, ensuring their inquiries and concerns are addressed efficiently and professionally. Key responsibilities include maintaining clear communication with clients, troubleshooting issues, collaborating with internal teams, and offering timely resolutions to enhance customer satisfaction. The role also requires operating in alignment with company policies and quality standards.
Qualifications
Technical Support Agent
- Netsalary 11K up to 14K English level
- 2Days off
- last shift ends 6:00 PM
- Attendance allowance
- Monthly incentives
- Transportation provided
Graduates Technical Colleges ( Fresh Graduates)
English B2
Location Maadi
