About the Role
Manage the Enterprise Automation solutions within the Enterprise Application department. Provides leadership in the application of information technology to achieve business outcomes. At this level the Enterprise Automation Manager have formal functional management responsibilities over significant platforms including Extranet, Document Management System, Sales Back-end Applications and IT Service Management. EA Automation Manager is expected to understand business processes and enable technology to achieve business objectives. Direct Supervisory of Business analyst and Project Managers and technical expert within the division.
Responsibilities
- Provide guidance and problem solving leadership for team members.
- Ensure team adherence to e& Egypt processes as well as best practices in (Business Analysis, Project Management, Software Development Life Cycle, Quality Assurance).
- Cross team and intra-departmental coordination.
- Team Management. Direct supervisory responsibility for the system analyst, senior system analyst and technical expert within unit. Define individual objectives for staff supervised, documents and conduct performance assessments, assesses individual training needs, manage career development and recognize employee performance. Provides leadership, mentoring, coaching and ongoing feedback to directs reports and staff within the demand unit. Provides challenging assignments and opportunities for development. Maximize team utilization and ensure work load balance.
- Develop strong working relationship with all stakeholders: Business units, vendors, IT sub departments and external organization.
- Select, communicate and Negotiate effectively with the vendors to ensure a win-win situation and successful accomplishments of tasks considering cost optimization without impacting the quality of the vendors deliverables.
- Recommend budget for his unit and collaborate with EA Demand & Platform manager in planning & managing CapEx & OpEx and ensure the alignment with e& Egypt plans.
- Collaborate with EA Demand & Platform Manager in managing and setting the strategic objectives for the Enterprise application division.
- Working with business and technical teams to evaluate and select technical solutions.
- Manage highly complex, large scale and strategic projects.
- Align the area's functions with Business Strategies & Products, and facilitate empowering the business with innovative solutions & technologies to help in achieving e& Egypt strategic objectives.
- Demonstrate the ROI of developed solutions & explain the need for new expansions in terms of cost and business value.
- Manage the development RFPs for new major/strategic solutions and manage the vendor/suppliers to deliver the agreed solutions according to the requirements.
- Work on recruiting high caliber staff and ensure continuity plan for the team.
Qualifications
- University Degree in Engineering, Computer Science or Information Technology (5+ years Experience)
Desirable Qualifications
- Excellent vendor management.
- Excellent interpersonal skills (Negotiation, communications, etc...).
- Experience with large size projects implementation.
- Excellent command of English language (Reading, Writing & Oral).
- Excellent Telecommunication knowledge.
- Excellent Software development, engineering background.
- Good knowledge of GSM Architecture, Business Support Systems.
- Good Knowledge of current trends in information technology, computer hardware, software capabilities.