Job Description
We are seeking someone to join the Singapore Equity Swaps Client Ops Team and will be responsible for supporting all client-related activities for Equity Swaps from the point of trading through to settlement, including trade allocation, trade confirmation and customer query resolution.
The role will also involve resolving/ escalating client queries and issues, in conjunction with the regional Client Relationship Management team. The objective is to maintain a high level of value added service and to partner with the Business Unit and Operations Management to address key internal and client issues and manage risk. The CCP team always seeks to respond rapidly to clients needs and developments within the industry, making it a constantly changing environment, which demands high performance from the individuals in the team. Clients have a named point of contact within Morgan Stanley, who can respond effectively to their queries.
The individual will report to the team manager based in Singapore and will also work very closely with the Operations teams in the region.
What You'll Do In The Role
> Allocate equity swap trades and manage trade lifecycle from execution through allocation and downstream processing
> Investigate and resolve trade breaks and discrepancies, monitor unmatched or aged trades and escalate risks
> Support client onboarding, trade setup, and confirmations
> Maintain strong operational controls and perform root-cause analysis
> Partner with Trading, Technology, and Control teams to service Morgan Stanley's clients for their post-trade execution and settlement process
> Maintaining effective risk controls over clients trading activities, and review internal risk and exception reports
> Identify opportunities to reduce manual touchpoints to increase efficiency and mitigate risk
> Providing back up support and coverage for other functional teams in Singapore Asia Branch Operations
What You'll Bring To The Role
> University degree with min. 4 years of experience in an Operations role
> Experience with global investment bank, with Equity Derivatives Swaps product knowledge and client service experience
> Strong understanding of trade lifecycle and allocation processes and ability to manage high volumes and deadlines
> Analytical and problem-solving mindset
> Experience in dealing with sales / traders and clients
> Good communication and organizational skills, able to interact and work effectively across functional/locations;
> Detail oriented with strong risk awareness and able to perform operational responsibilities to a consistently high standard;
> High personal commitment and integrity
What You Can Expect From Morgan Stanley
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that's differentiated – and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.
