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Maintain, organize, and update all company, vendor, and tenant documentation on Zoho WorkDrive
Ensure proper document version control, naming conventions, and access permissions
Manage compliance documentation related to vendors, tenants, contractors, and partners
Handle vendor and tenant visa documentation and application processes in coordination with PROs and government portals
Maintain records related to contracts, permits, NOCs, IDs, licenses, and approvals
Act as the primary Zoho One administrator for operational and administrative modules
Configure, maintain, and optimize Zoho applications including (but not limited to):
Zoho WorkDrive
Zoho People
Zoho Projects
Zoho CRM
Zoho Forms
Zoho Desk (if applicable)
Implement workflows, approvals, automations, and permissions as per company SOPs
Ensure cross-app integration and data consistency within Zoho One
Support onboarding of team members on Zoho systems and processes
Liaise with Zoho support or implementation partners when needed
Translate company SOPs into structured digital workflows within Zoho One
Support continuous improvement of documentation, templates, and operational processes
Identify inefficiencies and propose automation or system enhancements
Ensure SOP adherence across teams through system enforcement and reporting
Work closely with Operations, Finance, HR, and Project teams to align documentation and workflows
Bachelor's degree in Business Administration, Information Systems, IT, or related field
Proven hands-on experience with Zoho One (administration, configuration, or implementation)
Strong understanding of ERP workflows, documentation systems, and process automation
High attention to detail with excellent organizational skills
IT-oriented mindset with the ability to translate operational needs into system workflows
Experience handling visa documentation and multi-vendor environments is a strong plus
Ability to work independently in a fast-paced, evolving startup environment
Strong communication skills in English (Arabic is a plus)
A key role in shaping the company's operational backbone and digital systems
Exposure to large-scale events, festivals, and multi-vendor projects
Growth opportunity into Senior ERP / Operations Systems roles
Collaborative, fast-growing, and entrepreneurial work environment
Job ID: 152277321