Own end-to-end administration of Odoo ERP and CRM platforms, ensuring system availability, performance, and data integrity.
Manage system configurations, modules, upgrades, patches, and enhancements in alignment with business and IT standards.
Ensure ERP and CRM platforms remain current with vendor updates, best practices, and security requirements.
Act as the primary functional consultant for ERP and CRM systems across business units.
Conduct business needs assessments, process mapping, gap analysis, and solution design.
Translate business requirements into optimized system workflows, configurations, and functional specifications.
Recommend best-fit ERP solutions, modules, or complementary platforms to support evolving business needs.
Design and implement workflow automations to improve operational efficiency and reduce manual processes.
Optimize end-to-end business processes across finance, operations, CRM, HR, procurement, and other domains.
Lead continuous improvement initiatives leveraging ERP capabilities and emerging technologies.
Lead ERP and CRM integration initiatives, including integrations with Oracle Fusion Cloud and other enterprise platforms.
Oversee API-based integrations, data synchronization, and system interoperability.
Manage new integration projects from requirements gathering through implementation and validation.
Lead ERP-related projects and enhancement initiatives in coordination with the IT Project Management team.
Support UAT activities, business sign-offs, and controlled production releases.
Ensure proper documentation, knowledge transfer, and handover to application support teams when required.
Establish ERP governance standards, configuration controls, and documentation frameworks.
Ensure compliance with internal IT policies, data governance standards, and security requirements.
Stay informed of latest ERP technologies, platforms, and industry trends; assess their applicability to the organization.
What will you do
Strong expertise in Odoo ERP & CRM administration and customization
ERP functional consulting and business process mapping
Workflow automation and system optimization
ERP integrations and API-based data exchange
Exposure to Oracle Fusion Cloud integrations
Understanding of finance, operations, CRM, HR, and supply chain processes
Knowledge of ERP security, access controls, and data governance
Familiarity with other ERP platforms (SAP, Oracle E-Business Suite, Dynamics, etc.)
Minimum 8-12 years of experience in ERP consulting, administration, or enterprise application roles. Ability to bridge business and technical teams effectively. Proven experience leading ERP implementations, enhancements, and integrations.
ITIL Foundation or higher
Odoo ERP Certification
Oracle Fusion Cloud Certification (Functional or Technical)
Business Process Management (BPM) or Digital Transformation certifications
