Exams Invigilator

English & Exams

Exams Invigilator

Role information

Role Type

One-year freelance contract

Pay Band

Hourly Paid

Role purpose

To ensure that any test administered by the British Council runs smoothly on the test

day/s and that all assigned test day duties and standards are met.

Role context

As an Invigilator, you will be part of a wider team of exams venue staff expected to support

the delivery of a variety of tests in various locations. You will be required to work very closely

with British Council Examinations Services staff, other venue staff and venue service

providers to ensure the test days run smoothly.

Main accountabilities

You will be accountable for maintaining the integrity and reputation of the British Council

and the various examination boards by ensuring that tests are delivered to prescribed

standards for customer service, security and administration. You will also be accountable

for promoting a positive image of the British Council by providing a high standard of

customer care on the test day.

Programme/Service specification

Report promptly to test venue at agreed time. In case of any delays or if unable to get

to the test venue, inform the appropriate test day or British Council Examinations

Services staff in a timely manner.

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Follow all relevant standards & procedures, based on training and reference materials

provided by the British Council Examinations Services and the relevant Exam Boards.

Be familiar with the emergency procedures for the test day venue.

Invigilate examinations to the standard required by the British Council Examinations

Service and the relevant Exams Boards.

Actively monitor candidates during tests to make sure that there is no violation of test

conditions.

Support the supervisor to ensure that candidates have a positive and consistent test

day experience and a positive image of the British Council.

Ensure all material is accounted for and handed over securely to the supervisor.

Complete and maintain accurate records of exam assignments. Complete all reports,

logs and claims accurately as required by British Council Examinations Services.

Follow all relevant guidelines and policies in the areas of: Data Protection, Child

Protection, Health & Safety, Equal Opportunities and Diversity, and Anti-Fraud.

Report any incidents, emergencies or breaches of security to the appropriate test day

supervisor.

Work with the test day supervisor to promote and ensure the wellbeing of candidates at

all times. In case of emergencies, follow correct procedures.

Additional duties in line with the role may be required.

Customer support

Enable good customer flow by giving candidates clear direction and answering their

enquiries.

Ensure that candidates follow the agreed exam procedures regarding the location and

security of their belongings.

Conduct candidate entry, exit, identity checks and Test Day Photography procedures

according to exam requirements.

Ensure special arrangements are provided as required.

Training and development

Attend all briefing and training sessions as requested by the British Council

Examinations Services Centre via VSP, LMS portal.

Complete all mandatory training modules: Data Protection, Child Protection, Health &

Safety, Equal Opportunities and Diversity, Anti-Fraud, Identity Checks as required.

Other Important Features Or Requirements Of The Job

Some invigilators may be required to travel, including overnight stays. The majority will

not have this requirement. During the recruitment process you will be asked to indicate

your willingness to travel.

You are required to be very vigilant when observing candidates; to watch and hear what

is going on in the exams room.

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Although there may not be a prescribed uniform for your role, while carrying out your

duties, you must always be dressed in line with the cultural expectations of the country

you are working in and your position in accordance with your role as representing the

British Council. However, it is recommended that you wear soft comfortable shoes.

Noisy shoes and distracting jewellery are not permitted.

Role specific knowledge and experience

Essential

Customer Service experience of responding to children/ young adults and parents needs

(as customers) in a professional manner, to a high level of quality

Desirable

Awareness of safeguarding and promoting the welfare of children

Language Requirements

Language requirements- English language level of CEFR B1 (Listening, Speaking,

Reading, Writing skills) or equivalent (Essential). Spoken and written Arabic (Desirable)

Professional Qualification and Certification

Qualifications- At least 2 GCE A Levels & 5 GCSEs or equivalent (Essential). Degree or

equivalent (Desirable).

Additional Job Requirements

This role is open to candidates who have the right to work in KSA, Bahrain, Kuwait.

DBS checks or local equivalent required dates who have the right to work in KSA,

Bahrain, Kuwait

You may be required to work weekends (Friday and/or Saturday), public holidays,

extended hours in the early morning or late evening, as this is when many

examinations take place.

You must have the flexibility to work beyond the prior agreed work schedule.

You will be paid as per the terms and conditions of your contract.

Please note that all applications should be submitted only in English.

It is advisable to apply in advance to avoid any technical issues at the last moment.

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British Council values and behaviours

Using technology level 1: Operates as a basic user of information systems, digital and

office technology. Able to use British Council systems and software, and the internet, to

do the job and manage documents or processes.

Planning and organising level 1: Is methodical. Able to plan own work over short

timescales for routine or familiar tasks and processes. Has a good attention to detail.

Is punctual and reliable.

Communications in Arabic (desirable) and English level 1: Communicates clearly and

effectively. Listens to others and expresses self clearly, with grammatical accuracy and

awareness of a diverse audience in speaking and writing.

Being accountable (Essential): Giving constructive feedback to others in a way they can

understand and accept.

Working together (Essential): Works well with others, is approachable and flexible.

Application Deadline is 14 Feb 2026