Executive Assistant to CEO

ABOUT THE COMPANY

Waves Investments & Properties L.L.C. is a Dubai-based real estate brokerage specialising in

off-plan and secondary market transactions across the UAE. The firm works closely with leading

developers including DAMAC Properties, Binghatti, and other marquee names in the Dubai

property landscape. We serve a diverse client base of investors, end-users, and HNWIs

navigating one of the world's most dynamic real estate markets.

ROLE OVERVIEW

The Executive Assistant serves as the CEO's operational right hand, managing the day-to-day

rhythm of the business, driving cross-functional execution, and ensuring the leadership office

operates with precision. This is not a traditional administrative role; it demands commercial

acumen, real estate market literacy, and the ability to context-switch between strategic projects

and operational firefighting. The ideal candidate will function as a force multiplier for the CEO,

handling everything from investor communications to CRM governance to content strategy.

KEY RESPONSIBILITIES

CEO Office & Executive Support

• Manage the CEO's calendar, meeting cadence, travel logistics, and daily priorities

• Prepare briefing notes, talking points, and presentation decks for client meetings,

developer pitches, and investor conversations

• Draft and manage internal and external correspondence on behalf of the CEO

• Establish and enforce meeting protocols, follow-up tracking, and action-item

accountability across teams

• Act as gatekeeper and first point of escalation for matters requiring CEO attention

Business Operations & Process Management

• Own and optimise end-to-end operational workflows across sales, finance, and client

servicing

• Oversee CRM administration (Zoho CRM / Leadrat or equivalent), including data

hygiene, lead assignment, pipeline reporting, and user adoption

• Prepare and maintain client-facing documents: payment plan PDFs, invoices, expense

claims, commission agreements, and cancellation/refund analyses

• Coordinate with finance on commission tracking, DLD fee processing, and payment

reconciliation

• Manage vendor and technology relationships (CRM providers, marketing tools, office

systems)

• Lead internal reporting: weekly dashboards, lead conversion metrics, and deal pipeline

summaries

Real Estate Transaction Support

• Support the sales team on complex transactions, including documentation, developer

coordination, and DLD processes

• Handle client escalations related to cancellations, refund processing, fee waivers, and

dispute resolution

• Liaise with developers (DAMAC, Binghatti, etc.) on unit availability, payment plan

structures, and handover timelines

• Maintain an updated knowledge base of ongoing projects, inventory status, and market

pricing benchmarks

Content & Brand Communication

• Drive the company's LinkedIn and social media presence through market commentary,

thought leadership posts, and project showcases

• Draft copy for Instagram, LinkedIn, and other platforms aligned with the firm's positioning

in the Dubai real estate market

• Monitor market trends, regulatory changes, and competitor activity; distill insights into

actionable briefings for leadership

Lead & Event Management

• Manage inbound and event-sourced lead lists,cleaning, enriching, and distributing leads

to the sales team with proper tracking

• Coordinate logistics for property exhibitions, developer events, and client engagement

initiatives

• Build and maintain lead tracking dashboards with KPIs, data quality flags, and

conversion analytics

Strategic Projects

• Run cross-functional projects as assigned by the CEO, from market research and

feasibility studies to process automation initiatives

• Identify operational bottlenecks and propose solutions; build business cases for new

tools, hires, or process changes

• Serve as the CEO's proxy in internal and external meetings when required.

QUALIFICATIONS & REQUIREMENTS

• Bachelor's degree in Business, Engineering, or related discipline from a Tier-1

institution; MBA or advanced degree preferred

• 5–10 years of experience in operations, management consulting, real estate, or / EA

roles

• Demonstrated experience in Dubai's real estate market or a high-growth, deal-driven

environment

• Strong proficiency in CRM platforms (Zoho CRM, Salesforce, or similar) and data

management

• Advanced skills in Microsoft Office (Excel, PowerPoint, Word) and Google Workspace

• Excellent written and verbal communication in English; Arabic proficiency is a strong

plus

• Comfort with financial documents: invoices, commission structures, payment plans, P&L

tracking

• Experience managing social media content and brand communication for a professional

services firm

• Self-starter with high agency — able to operate independently with minimal supervision

• Strong organisational skills with the ability to manage multiple priorities under tight

deadlines

PREFERRED ATTRIBUTES

• Prior experience in a startup or founder-led organisation where role boundaries are fluid

• Familiarity with DLD processes, RERA regulations, and UAE real estate transaction

workflows

• Knowledge of off-plan vs. secondary market dynamics in Dubai

• Experience with data visualisation and dashboard tools (Zoho Analytics, Power BI,

Google Data Studio)

• Understanding of UAE visa structures, MOHRE processes, and basic employment law.

COMPENSATION & BENEFITS

Competitive salary commensurate with experience, plus performance-linked incentives. Benefits

include visa sponsorship, health insurance, annual leave as per UAE Labour Law, and

commission participation on closed transactions (subject to agreement).