We are seeking a highly organized, proactive, and analytical Personal Assistant to support the CEO of a leading consultancy firm. This role goes beyond traditional administrative duties. The successful candidate will play a key role in supporting organizational transformation projects, HR development initiatives, and managing CRM operations. This is a dynamic position suitable for someone passionate about HR, strategic thinking, and executive support.
- Manage the CEO's calendar, appointments, and travel arrangements.
- Prepare, proofread, and format documents, reports, and presentations (especially PowerPoint).
- Coordinate meetings, take minutes, and follow up on action items.
- Handle confidential information with discretion and professionalism.
- Assist in the planning and execution of HR transformation and restructuring projects.
- Support data gathering, analysis, and reporting for strategic decision-making.
- Collaborate with the CEO on developing project timelines, milestones, and deliverables.
- Track progress and ensure alignment with business goals.
- Maintain and update the CRM system to ensure accurate client records.
- Handle communication with clients, ensuring exceptional service.
- Efficiently use CRM systems to track client interactions.
- Generate client reports and analytics from the CRM to support strategic planning.
- Collaborate with the marketing and client services teams to optimize CRM usage.
- Assist in recruitment processes including scheduling interviews, candidate communication, and onboarding coordination.
- Support the creation and management of training programs and performance management systems.
- Maintain employee records and assist in implementing HR policies and initiatives.
- Assist in preparing presentations (PowerPoint) and documentation.
- Contribute to analysis and strategic thinking in transformation projects.
- Conduct research and provide insights on industry trends.
Requirements
- Bachelor's degree in Business Administration, Human Resources, or a related field.
- Minimum 4 years of experience as a Personal Assistant, preferably in an HR or consulting environment.
- Strong knowledge of HR practices and employee lifecycle processes.
- Experience with CRM systems (e.g., HubSpot, Zoho, Salesforce).
- Fluent written and verbal communication in English.
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
- Strong analytical and critical thinking skills.
- Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
- Excellent time management and organizational skills.
- Experience in Human Resources, including recruitment, employee relations, and all HR-related tasks.
