Company Overview
ORCHARD GRAND COURT PTE LTD is a service apartment provider delivering quality accommodation and hospitality services in a professional environment.
Job Summary
You will lead and manage the Housekeeping Department operations to ensure compliance with company standards, optimize staff performance, and maintain cleanliness across all guest and public areas.
Responsibilities
- Oversee and direct all Housekeeping Department operations to ensure compliance with company policies, standards, and management directives
- Develop, implement, and communicate departmental policies, procedures, and service standards to housekeeping staff for consistent service delivery
- Coordinate and liaise with other departments and employees to maintain a smooth, efficient, and productive working environment
- Manage inventories, purchasing requests, receiving, and proper storage of housekeeping supplies and equipment to support operational needs
- Ensure housekeeping staff are trained to properly handle and clean all equipment and machinery to maintain safety and efficiency
- Provide comprehensive training programs for new and existing housekeeping staff to enhance skills and service quality
- Maintain cleanliness standards in public areas, guest rooms, common areas, and staff lockers to ensure a welcoming environment
- Collaborate effectively as a team player, applying strong communication skills and IT proficiency to support departmental functions
- Perform additional duties as assigned by the Chairman and Directors to support organizational goals
