Executive/Senior Executive, E-Commerce

Seeking for an Executive/Senior Executive, E-Commerce. Reporting to the E-commerce Manager, this person will assist in e-commerce operations and execute promotional strategies in line with brand guidelines to ensure overall brand's objectives are achieved.

E-Commerce Operations

• Assist the E-commerce Manager to spearhead the strategic development of our eCommerce business
• Liaising closely with our enabler(s) to ensure smooth daily operations
• Support the planning and execution of e-commerce campaigns
• Manage Shopee/ Tiktok Livestreams

Measure effectiveness and ROI of marketing activities

• Support the planning and execution of marketing plans for new product launches, etc. to boost brand visibility and awareness
• Manage and maintain the brand's presence on social media platforms
• Manage the daily operations and promotional campaigns
• Measure effectiveness and ROI of marketing activities
• Monitoring of marketplace onsite ads to ensure cost efficiency and ROI are according to target and budget.

Inventory

• Monitor inventory to ensure healthy stock levels
• Optimizing inventory health and sufficiency for each platform
• Ensure new product launches reach enabler(s) warehouse before official product launch date

Brand website

• Web merchandising including ensuring updated listings and store maintenance for THE WHOO & THEFACESHOP brand website
• Communicate with enabler(s) to do website revamp & follow up on any required maintenance contract or server maintenance

Administrative

• Check of sales order report/return report from enabler(s) and key out sales/return in SAP
• Check income report reconciliation report from enabler(s)
• Key in Web Account for any invoices received
• Maintenance of tracking files for inventory/daily sales and others (if any)
• Competitor Analysis on marketplaces on a monthly basis

Requirements

• Relevant University Degree (or Diploma holder, minimum 1 year working experience in e-commerce function, preferably in the Beauty industry)
• Candidates with relevant work experiences may be considered for senior roles
• Good knowledge & exposure to marketplaces eg: Shopee/Lazada (compulsory) & ideally with Tiktok
• Proficient in MS Office; especially with focus on Microsoft Excel
• Good communication and interpersonal skills
• A strong team player with the ability to work in a fast-paced, dynamic environment
• Resourceful, with a positive can-do attitude
• Able to work in Central CBD area