About the role
LexisNexis is seeking a highly organized, detail-oriented Executive Support & Sales Operations Manager to support our MENA CEO and regional sales organization. This dual-role position combines high-level executive assistance with strong sales operations and analytical responsibilities. The ideal candidate is proactive, adaptable, and able to manage multiple priorities in a fast-paced environment.
Responsibilities
Executive Support
- Manage the MENA CEO's calendar, ensuring efficient scheduling and coordination of meetings, events, and travel.
- Organize logistics for internal and external meetings, including preparing agendas, briefing materials, and post-meeting follow-ups.
- Coordinate travel arrangements, accommodations, and itineraries for the CEO and wider team.
- Process expense reports for the CEO.
- Manage purchase orders for the broader team.
Sales Operations & Analytics
- Process and validate sales orders with accuracy and strong attention to detail.
- Maintain and organize sales documentation.
- Develop and maintain sales performance dashboards and regular KPI reporting (pipeline health, conversion rates, win/loss analysis, forecasting accuracy, etc.).
- Monitor CRM data quality and structure while ensuring consistent data hygiene across the team.
- Produce ad-hoc performance reports for senior leadership covering productivity, territory insights, and revenue trends.
- Support commission calculations, quota allocation, territory planning, and incentive modeling using Excel and/or BI tools.
- Conduct win/loss and sales cycle analyses to support sales strategy and enablement initiatives.
Cross-Functional Coordination
- Act as a liaison between the sales team and internal departments such as Finance, Legal, and Operations to ensure alignment and smooth process flow.
- Serve as the primary administrative contact for the team, managing logistical needs, coordinating resources, and facilitating effective communication.
Requirements
- Proven experience in executive support and/or sales operations.
- Strong analytical skills with proficiency in Excel; experience with BI tools is a plus.
- Excellent communication and interpersonal skills.
- Ability to handle confidential information with discretion.
- Strong organizational and multitasking abilities.
- English fluency is mandatory; additional languages are an advantage.
- Experience working in a multinational environment preferred.
About Us
LexisNexis, a part of RELX, is a leading global provider of legal, regulatory, and business information. We help customers increase productivity and improve decision-making and outcomes. Our 10,500 experts and innovative tools help us shape a better world for our customers and communities.
