Executive - Travel (Outsourced)

We in Qatari Diar are expanding our Travel team and looking for a professional and spirited Executive - Travel, who will be researching, arranging and coordinating travel, transportation and accommodation for employees according to specific functional area and budget needs.

Executive - Travel is an outsourced position.

The Ideal candidate should have:

• 4+ years experience in a Business Travel management environment.
• Previous customer support experience is desired.
• Experience in travel budgeting and knowledge of travel procedures is desired.
• Bachelor's Degree in Tourism, Hospitality Management or related field, or other relevant qualifications and experience.
• Excellent communication skills in English. Arabic is preferred.
• Should be locally available in Qatar with valid QID.

Key Responsibilities:

Travel request processing

• Arrange flight, hotel and transportation bookings for business trips & trainings inside and outside Qatar.
• Amend employee travel requests with short notice, during on-duty hours and occasionally, beyond working hours.
• Provide on call services beyond required business hours to address any needs of employees or clients, in transit or in difficulty.
• Coordinate with travel agents and airlines to book air tickets and hotels.
• Develop and distribute itinerary plans for large groups of travelers.
• Create and maintain relevant files to distribute to travelers with direction and destination information.
• Analyze travel arrangements to determine compliance with local and international visa and travel regulations to promote incident-free travel for company staff and guests.

Business travel financials

• Certify that business travel arrangements are of the highest quality standard and at the lowest possible cost.
• Meet with and negotiate corporate discounts with hotel Sales Managers and flight travel agents.
• Process employee travel expenses.
• Receive invoices, arrange for payments and reconcile expenses as required by SLA contractual obligations between the company and vendor.
• Determine eligibility for money returns.
• Prepare monthly, quarterly and yearly reports on travel trips and overall travel trends within QD.
• Contribute towards the preparation of the travel section budget.
• Monitor financial performance versus pre-defined travel budget so that QD is aware of anticipated costs and revenues.

Other duties

• Provide QD staff any information required in regard to destination and travel inquiries.
• Research and remain aware with the latest travel procedures, including regulations and cultural differences of relevant destinations.
• Update management on any serious or complex issues that have arisen during the travel process.
• Review and propose amendments to management regarding the existing internal QD travel policy.