The Account Manager is responsible for supporting and managing commercial accounts for Giza Seeds & Herbs within the organic segment. The role focuses on maintaining customer relationships, supporting business growth, identifying new sales opportunities, requiring a new customer and responsible for the achievement of regional sales targets. This position is well suited for an early-career sales professional eager to develop account management skills in the organic agricultural sector.
Responsibilities:
- Collaborate with the growth management team to collect basic market and customer research to identify sales opportunities and customer needs
- Actively supporting new sales opportunities through outreach, networking, and follow-ups
- Assisting in communicating Giza's sales value proposition through presentations and customer meetings
- Participating in exhibitions, trade shows, and conferences as required
- Managing day-to-day relationships with assigned customers and distributors
- Supporting the execution of sales strategies aligned with regional and company objectives
- Assisting in identifying and developing new business opportunities in the organic segment
- Supporting negotiations and addressing customer inquiries, complaints, or objections in coordination with internal teams (quality, logistics, etc.)
- Responsible negotiate the pricing with the customer for achieving the company target CM related to his region
- Arrange PSS (Preshipment Sample ) with the planning team to ensure the shipping order on time.
- Responsible for achieving the actual shipped target for his region
- Collaborating with colleagues to improve processes, customer experience, and sales outcomes
- Gathering customer feedback and sharing insights with internal stakeholders
- Supporting customer satisfaction, retention, and loyalty initiatives
- Ensuring compliance with company sales policies and procedures
- Preparing and providing regular reports on Account activities and sales performance
Key Requirements:
- Bachelor's degree in business, marketing, agriculture, or a related field
- 13 years of experience in sales, account management, or a related commercial role preferably B2B or FMCG
- Experience or strong interest in food, agriculture, or organic industry is an advantage
- Basic understanding of sales processes and account management principles
- Strong communication and relationship-building skills
- Willingness to learn negotiation and commercial skills
- Fluent in English (spoken and written)
- Ability to work independently, manage priorities, and adapt in a fast-paced environment
Measure of Success:
- Supporting the achievement of sales targets for assigned accounts
- Building and maintaining positive relationships with customers and distributors
- identifying new business opportunities within existing and prospective accounts
- Ensuring high levels of customer service and responsiveness
- Effectively supporting commercial processes (quotations, order follow-up, deal closure, and timely cash collection)
- Collaborating effectively with internal teams such as Supply Chain, Operations, and Quality
Key Challenges:
- Supporting growth objectives in a competitive organic market
- Building strong customer relationships across different geographies
- Managing multiple accounts and priorities with limited experience
- Navigating sales activities influenced by external factors (crop availability, compliant organic supply, logistics)
- Learning and executing effective account plans that create value for both Giza Seeds & Herbs and customers
