Role Purpose:
The F&B Department Manager is responsible for overseeing departmental floor activities to ensure effective operations in compliance with the company's customer service standards. He/she maintains high standards of food hygiene and restaurant presentation while ensuring product availability.
Responsibilities:
- Manage all operations related to the restaurant's function, including participating in opening and closing procedures, overseeing maintenance checks, managing shifts, and coordinating with the purchasing department.
- Monitor the food preparation and presentation process to ensure high quality items conform to the brand's food specifications and standards.
- Ensure the effective implementation of service standards and operational procedures as per the brand's set guidelines, in addition to health and safety regulations.
- Handle customer complaints appropriately, ensuring continuous client satisfaction.
- Manage stock effectively to meet performance objectives by controlling inventory, overseeing order placement, and coordinating promotional activities to maximize sales and minimize loss.
- Develop the annual or seasonal business plan and budgets to achieve sales targets, taking full ownership and accountability over the P&L account to ensure profit maximization.
Qualifications:
- Fluency in English; Arabic is a plus.
- Proficiency in MS Office.
- Strong knowledge and understanding of shop operating procedures.
- Bachelor's degree in a related field.
- Five to seven years of experience in Hospitality Management, or F&B Operations, or a similar role.
- Two years of experience in a managerial role.
* AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
* We aim to give our candidates the best experience possible. But due to the number of applicants applying, we will only get in touch if you have been shortlisted for the role.
