F&B Hostess

Key Responsibilities:

• Greet and welcome guests with a friendly and professional attitude
• Manage seating arrangements, reservations, and guest flow during busy hours
• Escort guests to their tables and provide menus with an overview of offerings or specials
• Take food and beverage orders accurately and relay them to the kitchen/bar team
• Serve food and drinks in a timely, polite, and efficient manner
• Check in with guests during their meal to ensure satisfaction and address any needs
• Maintain cleanliness and order of assigned tables and front entrance area
• Handle billing and payment processes accurately using the POS system
• Communicate guest requests, dietary requirements, or complaints promptly
• Promote menu items, seasonal features, and restaurant events when appropriate
• Collaborate with kitchen and service teams to ensure seamless guest experience
• Follow hygiene, safety, and grooming standards at all times

Skills & Qualifications:

• Prior experience as a waitress or hostess in a restaurant or hospitality setting
• Excellent communication and interpersonal skills
• Professional, warm, and confident presence when interacting with guests
• Ability to multitask and stay organized in a fast-paced environment
• Familiarity with POS and reservation systems
• Team player with a guest-first mindset
• High attention to detail and personal presentation
• Fluent in English (additional languages are a plus)
• Flexibility to work shifts, including weekends and holidays